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Average Ratings 0 Ratings
Description
Reaching out to someone swiftly is most effectively done through text messaging. With Captivated, incoming texts are seamlessly directed to an employee, similar to how phone calls are managed. This approach eliminates hold times, allowing immediate engagement with the right person who can assist. You can receive texts directly from your website or any of your landline or toll-free numbers, facilitating real-time communication with customers just as they would with friends and family. Improved customer interaction and retention lead to increased sales opportunities; consequently, more sales prospects paired with satisfied customers result in higher revenue. Furthermore, you can collaborate with your team members and provide coaching on customer communications. Every conversation is securely stored in the cloud, making it easily accessible on both mobile devices and browsers. This integration of communication tools not only enhances efficiency but also fosters a more connected and responsive business environment.
Description
Numeron seamlessly integrates shift scheduling, substitute management, working hours analysis, reporting, and communication into a single platform. This holistic approach enhances workforce management by fostering greater transparency and efficiency. By addressing the needs of both employees and the organization, it aims to boost job satisfaction while effectively balancing resource allocation. The system reduces departmental barriers and fosters a culture of equality, ensuring both customers and staff feel valued. The total hours tracked within each period closely align with each employee’s desired work hours, while also accommodating preferences for work and absence fairly. Additionally, free hours are optimized to benefit the workforce. Managing substitutes becomes a straightforward task, as the system identifies the most suitable experts for any given assignment and facilitates direct communication via text messaging, streamlining the entire process. Overall, Numeron not only simplifies management but also empowers employees to feel more engaged and recognized in their roles.
API Access
Has API
API Access
Has API
Integrations
Sympa
Pricing Details
$59.90 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Captivated
Country
United States
Website
captivated.works/
Vendor Details
Company Name
Visma
Website
www.numeron.com/en
Product Features
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Product Features
Workforce Management
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce