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Description
• Identify Themes
• Illustrate Findings
• Sentiment Analysis by Topic
• Enhanced by Collaborative AI
Caplena serves as a customer feedback platform that leverages augmented intelligence to assist market researchers, customer experience specialists, and consultants in extracting profound insights from qualitative text data.
The inception of Caplena traces back to the realization by co-founders Maurice and Pascal that numerous market research agencies grappling with customer feedback encounter a common challenge: an overload of open-ended responses coupled with insufficient time to conduct thorough analyses.
Since its launch in the Spring of 2018, Caplena has processed over 50 million responses, consistently adding around 120 new projects each week. Today, it stands as the preferred text analytics solution for more than 100 enterprises across over 15 nations, with notable clients including Swisscom, eBay, DHL, Coop, and Joyn, demonstrating its widespread impact and utility in the market research landscape.
Description
The latest iteration of the Pascal programming language merges the traditional ease of classic Pascal with numerous contemporary enhancements and the extensive features offered by the Microsoft .NET Framework. It comes with a free, user-friendly, and robust integrated development environment (IDE) that includes a built-in form designer for the swift creation of Windows desktop applications. You can easily download the most recent version of PascalABC.NET, which also features this form designer. This version introduces multiple enhancements to the Pascal language, such as the foreach operator, in-block variable definitions, automatic type inference in variable declarations, simplified unit syntax, method implementations within classes and records, a new operator for object construction, anonymous classes, auto-classes, and support for BigIntegers. It also incorporates cutting-edge programming features found in modern languages, including n-dimensional dynamic arrays, generics, interfaces, operator overloading, exception handling, garbage collection, and lambda expressions. The IDE is equipped with an integrated debugger, an IntelliSense system for code completion, templates for rapid coding, and automatic code formatting capabilities to enhance developer productivity. Additionally, this comprehensive environment fosters a seamless coding experience, making it ideal for both novice and experienced programmers.
API Access
Has API
API Access
Has API
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Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Caplena
Founded
2017
Country
Switzerland
Website
caplena.com/en/
Vendor Details
Company Name
PascalABC.NET
Website
pascalabc.net/en/
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Text Mining
Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Predictive Modeling
Sentiment Analysis
Summarization
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering
