Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Callers is an advanced communication platform that leverages AI to enhance both inbound and outbound customer interactions, enabling the qualification of leads, scheduling of meetings, and management of support tasks while also re-engaging contacts efficiently, all through human-like AI agents available around the clock, which significantly lessens the need for additional personnel. This platform consolidates communications from various channels like voice calls, SMS, WhatsApp, and Telegram into a single, intelligent system that retains context, ensuring customers do not have to repeat previous interactions and that brands maintain uniform responses; it also boasts integration capabilities with over 300 tools and CRMs to tailor conversations using real-time data and to automate processes throughout the customer journey. Furthermore, Callers' AI agents are adept at performing cold calls to sift through and qualify potential clients, setting appointments, guiding new users through onboarding, winning back those who have left, confirming events, and addressing incoming inquiries with a natural and engaging conversational style, frequently facilitating direct connections to human representatives for qualified leads, which enhances the overall customer experience. This intelligent system not only streamlines the communication process but also drives efficiency in customer relationship management.
Description
Phonely is an innovative AI voice automation platform designed for businesses to efficiently manage and respond to phone calls through realistic AI agents skilled in customer support and outreach on a large scale. This technology empowers organizations to use human-like voice agents that not only greet callers but also engage in natural conversations while performing various tasks such as arranging appointments, updating customer relationship management records, processing payments, and directing calls seamlessly. With the ability to handle an unlimited number of calls simultaneously without any waiting time, Phonely utilizes generative AI to understand intent, resolve ambiguities, and ensure conversations flow smoothly, resembling human interaction rather than a scripted dialogue. Additionally, it connects with popular business applications like CRM systems, calendars, and helpdesk software, facilitating automated processes that require no human involvement. Phonely enhances its functionality by recording, transcribing, and analyzing conversations to provide valuable AI-driven insights, and its extensive knowledge base enables agents to draw from company data, ensuring responses are accurate and rich in context. This combination of features positions Phonely as a powerful tool for businesses looking to elevate their customer service experience while optimizing operational efficiency.
API Access
Has API
API Access
Has API
Integrations
Asana
ClickUp
Gmail
Google Calendar
HubSpot CRM
Mailchimp
Salesforce
Slack
ActiveCampaign
Apollo
Integrations
Asana
ClickUp
Gmail
Google Calendar
HubSpot CRM
Mailchimp
Salesforce
Slack
ActiveCampaign
Apollo
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Callers
Founded
2019
Country
United States
Website
www.callers.ai/
Vendor Details
Company Name
Phonely
Country
United States
Website
www.phonely.ai/