Numa is the AI Customer Operations System built for dealerships that are tired of losing revenue and customers to broken processes. Every day, service calls go unanswered, advisors spend their time fielding "where's my car?" instead of selling work, and managers only find out about unhappy customers after the bad review is already posted. Numa fixes this at the infrastructure level that can follow-up with your customers automatically and give visibility into customer satisfaction to your advisors, reps, and managers. Operator answers and routes every inbound call so nothing goes dark. Status Updates proactively reaches out to customers so advisors stop drowning in callbacks. Voice AI books appointments automatically so customers never wait. LiveCSI flags heat cases in real time so managers can intervene before a CSI score takes the hit. Opportunities can proactively reach out on declined services, open recalls, and equity moments. And it all runs through one unified system: one inbox, one shared context. The result: recovered revenue, freed-up advisors, and a customer experience that increases CSI and builds loyalty.
Learn more
Podium
Podium is a comprehensive AI-driven platform designed to streamline lead management and customer communication for businesses, currently serving more than 100,000 customers. Its flagship feature, the AI Employee, guarantees round-the-clock engagement with leads, enabling faster responses that translate into higher conversion rates and increased sales. Businesses benefit from a unified dashboard that merges calls, texts, payment requests, and bulk messaging to nurture prospects and drive repeat business effectively. Podium’s intelligent automation handles customer inquiries seamlessly across all communication platforms, ensuring consistent and accurate messaging. The company has gained industry acclaim, appearing on Forbes’ Next Billion Dollar Startups, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies lists. Founded in 2014 and headquartered in Lehi, Utah, Podium enjoys backing from top investors such as Accel, Summit Partners, GV, and Y Combinator. Its platform empowers businesses to build lasting customer relationships through efficient, AI-enhanced communication. Podium continues to innovate, helping companies scale their lead conversion efforts globally.
Learn more
Chatley AI
Chatley AI serves as an advanced voice assistant solution tailored for businesses, enabling them to automatically manage and respond to phone calls, ensuring that no potential lead, appointment, or revenue opportunity goes overlooked. This platform functions as a round-the-clock virtual receptionist that engages with callers using natural language, gathers pertinent customer details, schedules appointments, and seamlessly connects with various calendars and CRM tools, all while eliminating the need for additional personnel. By utilizing Chatley AI, businesses can enhance their customer service efficiency and maximize operational productivity.
Learn more
Workforce Wave
Workforce Wave delivers virtual receptionists and voice agents enhanced by AI technology, specifically designed for small enterprises. It manages incoming calls, schedules appointments, collects lead information, and facilitates outbound calling efforts 24/7. This innovative platform assists teams in various sectors, including dental, medical, legal, real estate, restaurant, and home services, in minimizing missed calls and accelerating response times, all while alleviating the demands on front-desk personnel. By streamlining communications, Workforce Wave allows businesses to focus more on their core activities.
Learn more
