CallTools
4.9 out of 5 starsAverage Ratings 29 Ratings
Average Ratings 0 Ratings
Description
Transform your contact center operations with CallTools—an innovative cloud-based platform that unifies inbound and outbound dialing for maximum efficiency. Enhance agent productivity and foster stronger customer relationships with robust features like predictive dialing, call recording, and integrated multi-channel campaigns for email and SMS. Gain a holistic understanding of team performance through comprehensive analytics and real-time reporting tools. With flexible integrations, streamlined queue management, and customizable IVR options, CallTools simplifies workflows and delivers superior call outcomes. Optimize your connection rates using advanced data targeting and dynamic caller ID tools. Designed with an intuitive interface, CallTools empowers teams to handle even complex tasks with ease.
Description
ProspectBoss' CRM Dialer, previously known as SalesDialers.com, offers a comprehensive suite of communication options, enabling you to connect with leads through phone calls, emails, texts, video messages, voicemail drops, and even year-long drip campaigns. It allows users to target For Sale By Owner sellers as well as those with expired MLS listings. This innovative CRM Dialer Platform merges prospect calling and lead management into a single solution, helping to minimize expenses while maximizing operational efficiency. Additionally, by bundling our CRM Dialer with any of our data products, you can enjoy significant savings! If you're looking for a complete business solution, consider ProspectBoss’ Super Package, which encompasses everything necessary to kickstart your entrepreneurial journey and set you on the path to success. With such a variety of features and options, you'll be well-equipped to thrive in a competitive market.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Follow Up Boss
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Velocify
Yes
Zoho CRM
Yes
boberdoo
Yes
ActiveProspect
Yes
Avaya Aura
Yes
Enerflo
Yes
Google Maps
Yes
Integrations
Follow Up Boss
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Velocify
Yes
Zoho CRM
Yes
boberdoo
Yes
ActiveProspect
No
Avaya Aura
No
Enerflo
No
Google Maps
No
Pricing Details
Custom Pricing - Best Value in the Industry with Unlimited Inbound and Outbound Minutes
Free Trial
No
Free Version
No
Pricing Details
$79 per user per month
$79 for 1 line CRM dialer
$109 for 3 line CRM dialer
$129 for 4 line CRM dialer
$109 for 3 line CRM dialer
$129 for 4 line CRM dialer
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
CallTools
Founded
2014
Country
United States
Website
calltools.com/
Vendor Details
Company Name
ProspectBoss
Founded
2009
Country
United States
Website
prospectboss.com
Product Features
Auto Dialer
Call Center Management
Yes
Call Recording
Yes
Call Reporting
Yes
Call Scripting
Yes
Lead Management
Yes
Power Dialer
Yes
Predictive Dialer
Yes
Preview Dialer
Yes
Progressive Dialer
Yes
Surveys
Yes
Business Phone Systems
Call Logging
Yes
Call Monitoring
Yes
Call Recording
Yes
Call Routing
Yes
Employee Directory
Yes
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
Yes
Web Conferencing
No
Business VoIP
Call Parking
Yes
Call Recording
Yes
Contact Management
Yes
Encryption
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
Yes
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
Yes
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
Yes
Real-time Chat
Yes
Reporting/Analytics
Yes
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
No
Lead Scoring
Yes
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes
Inside Sales
Auto-Dialing
Yes
Call List Management
Yes
Call Recording
Yes
Campaign Management
Yes
Dashboard
Yes
Data Management
Yes
Lead Capture
Yes
Lead Distribution
Yes
Lead Scoring
Yes
Performance Management
Yes
Predictive Dialer
Call Monitoring
Yes
Call Recording
Yes
Call Results
Yes
Call Transfer
Yes
Callback Scheduling
Yes
Campaign Specific Caller ID
Yes
Contact Management
Yes
FCC Compliance
Yes
FTC Compliance
Yes
Lead Capture
Yes
Lead Management
Yes
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
Yes
MMS
Yes
Mass Texting
No
Message Personalization
Yes
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
Yes
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
No
Text-to-Win
No
Telemarketing
Auto Dialer
Yes
CRM
Yes
Call Logging
Yes
Call Recording
Yes
Call Routing
Yes
Call Scripting
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Lead Distribution
Yes
Outbound Call Center
Yes
Telephony
Auto-Dialer
Yes
Call Center Management
Yes
Call Monitoring
Yes
Contact Management
Yes
IVR / Voice Recognition
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Predictive Dialer
Yes
Telemarketing Management
Yes
VoIP
Yes
Voice & Data Integration
Yes
Product Features
Auto Dialer
Call Center Management
No
Call Recording
No
Call Reporting
No
Call Scripting
No
Lead Management
Yes
Power Dialer
Yes
Predictive Dialer
No
Preview Dialer
No
Progressive Dialer
No
Surveys
No
Inside Sales
Auto-Dialing
Yes
Call List Management
Yes
Call Recording
Yes
Campaign Management
Yes
Dashboard
Yes
Data Management
Yes
Lead Capture
Yes
Lead Distribution
Yes
Lead Scoring
Yes
Performance Management
Yes