Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
CallPro CRM is a specialized software platform aimed at enhancing outbound calling activities such as telemarketing, telesales, and lead generation. This flexible solution caters to both small enterprises and large corporations, hosting services in high availability setups across the UK, US, and Europe, thereby attracting a diverse user base. It is engineered to help businesses significantly increase their call volume compared to standard CRM systems. Various industries, including marketing, insurance, telecommunications, energy, and office services, utilize this tool, showcasing its versatility. Organizations engaged in outbound calling should definitely consider exploring CallPro CRM's features. A notable advantage of the system is its suitability for remote work, particularly for those operating from home. Additionally, it can handle up to 999 distinct databases within a single instance, eliminating the hassle of multiple sign-ups and making it particularly advantageous for agencies or departments with varied needs. Ultimately, the efficiency and scalability of CallPro CRM make it a valuable asset for any company focused on maximizing its outbound calling potential.
Description
Oki-Toki Cloud Contact Center is a one-stop solution for contact centres of any size or industry. It has everything a contact center needs to stay in the top 3 leaders.
Cloud Contact Center includes:
Low-Code allows you to launch any inbound, blended, or outbound project in a minimum amount of time.
- Share agents between teams, projects, and companies.
- Integration of Toll Free, Local, and Non-Geographic SIP Numbers.
- Handling missed phone calls with a Callback mode.
- A system for employee motivation that calculates bonuses and penalties automatically.
- Automated KPI Tracking, integrated with Speech Analytics and Evaluation Sheets.
- Dynamic scripts for conversations that standardize responses and automate triggers.
- Performance analysis for each agent, team and the entire Contact Center.
Other features that can be added to the CC are: chats, WFM (Web-based messaging), CRM, Dialer and voice broadcasts.
API Access
Has API
API Access
Has API
Integrations
Asterix
Bitrix24
Dropbox
Drupal
Facebook Groups
Facebook Messenger
FreeSWITCH
Gmail
Google Drive
Joomla!
Integrations
Asterix
Bitrix24
Dropbox
Drupal
Facebook Groups
Facebook Messenger
FreeSWITCH
Gmail
Google Drive
Joomla!
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$30/user/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
FiveCRM
Founded
1991
Country
United States
Website
callprocrm.com
Vendor Details
Company Name
Oki-Toki
Founded
2015
Country
United Kingdom
Website
www.oki-toki.cloud/
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Product Features
Auto Dialer
Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics