JustCall Reviews

JustCall

5.0 out of 5 stars

Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Average Ratings 1 Rating

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 3 out of 5 stars

Description

CallPal provides sales teams with an advanced dialer that enhances their existing CRM capabilities. Representatives can easily initiate calls directly from a contact record or engage with a pre-saved campaign, ensuring that each call is automatically recorded and linked back to the corresponding CRM entry—either as a native call activity where supported or as a note when it is not. This system seamlessly integrates with CRMs that larger calling solutions often overlook, including Attio, Close, ActiveCampaign, Capsule, Copper, Insightly, Nimble, and Less Annoying CRM, along with options for importing from CSV and Excel files. CallPal operates on a bring-your-own-carrier model, allowing organizations to connect their own SIP trunk, which means calls are charged at the carrier's rates without any resale or markup by CallPal. This ensures that all numbers remain under the organization’s control, and every call displays a company number, protecting the personal lines of individual representatives. Managers have access to detailed analytics for each sales rep, along with the ability to listen in, provide guidance, or intervene in live calls as needed. Additionally, all call recordings are securely encrypted and stored according to a retention policy that each organization can customize. Tailored for outbound communications, CallPal does not support inbound routing, IVR systems, or predictive dialing, making it a straightforward solution for focused sales efforts. This streamlined approach allows teams to maximize their efficiency while maintaining a clear separation between personal and professional communications.

Description

Remote teams can use the cloud phone system. JustCall provides a phone system that works from any device, anytime, anywhere for sales and support teams. It takes only seconds to obtain phone numbers in 70 different countries and make or receive calls. In minutes, you can set up your own cloud phone system. JustCall is the fastest and easiest way to manage your phone service. Learn how JustCall is used by companies to handle phone calls. Increase sales and conversions by enhancing agents' capabilities. Get rid of the hassles associated with manual dialing and data logging. You can increase sales call volume and productivity by up to 300% You can deliver a seamless customer experience with IVR and Smart Call Routing, as well as Live Call Monitoring. With SMS Bots and a variety of features, you can offer your clients responsive, 24-hour support. Automated integrations can be used across many business tools and applications. CRM, Helpdesk, and other software automation tools can be used to create smooth workflows for support and sales teams.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ActiveCampaign Yes 
Capsule Yes 
Close Yes 
Copper Yes 
HubSpot CRM Yes 
Less Annoying CRM Yes 
Nimble Yes 
Pipedrive Yes 
Zoho CRM Yes 
Call Optix No 
Easyflow No 
Enthu.ai No 
Helpwise No 
Integry No 
Intercom No 
LogixOne No 
Re:amaze No 
Synchroteam No 
Vtiger CRM No 
Zoho Desk No 

Integrations

ActiveCampaign Yes 
Capsule Yes 
Close Yes 
Copper Yes 
HubSpot CRM Yes 
Less Annoying CRM Yes 
Nimble Yes 
Pipedrive Yes 
Zoho CRM Yes 
Call Optix Yes 
Easyflow Yes 
Enthu.ai Yes 
Helpwise Yes 
Integry Yes 
Intercom Yes 
LogixOne Yes 
Re:amaze Yes 
Synchroteam Yes 
Vtiger CRM Yes 
Zoho Desk Yes 

Pricing Details

$19/month/user
Free Trial Yes 
Free Version No 

Pricing Details

$30 per user per month
Or $24per user per month if billed annually
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CallPal

Founded

2026

Country

Spain

Website

callpal.co

Vendor Details

Company Name

JustCall.io

Founded

2016

Country

United States

Website

justcall.io

Product Features

Auto Dialer

Call Center Management No 
Call Recording Yes 
Call Reporting Yes 
Call Scripting No 
Lead Management Yes 
Power Dialer Yes 
Predictive Dialer No 
Preview Dialer Yes 
Progressive Dialer No 
Surveys No 

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition No 
Mobile Access Yes 
Virtual Call Center Yes 
Web Conferencing Yes 

Call Center

Blended Call Center No 
Call Logging No 
Call Recording Yes 
Call Scripting No 
Campaign Management Yes 
Database No 
Escalation Management No 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer No 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management Yes 
Real-time Chat Yes 
Reporting/Analytics Yes 

SMS Survey

Alerts / Notifications No 
Analytics / Reporting No 
Audience Targeting Yes 
Campaign Management Yes 
Contact Management No 
Customizable Templates No 
Keyword Tracking No 
MMS Yes 
Mass Texting Yes 
Message Personalization Yes 
Scheduled Messaging Yes 
Survey Builder No 
Template Management No 

Telephony

Auto-Dialer Yes 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management Yes 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer Yes 
Telemarketing Management Yes 
VoIP Yes 
Voice & Data Integration Yes 

Workforce Optimization (WFO)

Interaction Analytics No 
Liability Recording No 
Performance Management No 
Quality Management No 
Real-time Guidance Yes 
Reporting Yes 
Speech Analytics Yes 
Surveying Yes 
Workforce Management No 
eLearning No 

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