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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Utilize Voice Broadcast to convey crucial alerts, promotions, updates, and notifications to a variety of audiences including customers, employees, and voters. Our newly optimized procedure allows you to effortlessly select your sender and receiver, enabling you to dispatch your messages within minutes. You can acquire local and toll-free numbers from our extensive database to enhance your advertisements and monitor the success of each campaign. By analyzing these results, you can make informed decisions and gain deeper insights into what strategies are effective for your needs. Our call tracking solution empowers you to promote your business in a cost-effective and impactful manner. With the implementation of our Interactive Voice Response (IVR) system, you can easily establish surveys, polls, appointment reminders, payment options, and more for both inbound and outbound communications. Customers can engage with the system through a straightforward keypress method. Our user-friendly IVR technology features an intuitive drag-and-drop interface or XML options, making it simple to navigate. By leveraging IVR systems, you can connect with your customers in unprecedented ways, enhancing their overall experience and satisfaction. Additionally, this technology not only streamlines communication but also fosters stronger relationships between your business and its clientele.

Description

EmberDial is a web-based sales calling tool designed to enhance the efficiency of sales interactions through a combination of predictive dialing and real-time support for agents on live calls. Sales agents can efficiently navigate call lists, initiate calls directly from their browsers, and receive on-screen assistance that recommends dialogue, counters objections, suggests appropriate tones, and guides them through the team's established scripts, all while maintaining control over the conversation. Following each call, the platform analyzes performance and delivers constructive feedback, highlighting both strengths and opportunities for growth. Tailored for U.S.-based sales teams, including those in insurance, appointment setting, real estate, and home services, EmberDial allows teams to seamlessly integrate CRM data during the onboarding phase, set up targeted calling campaigns, and utilize local phone numbers along with voicemail drop capabilities. This service is provided as a hosted web solution, with a pricing model that includes a monthly fee per user along with additional usage charges, and it offers an optional Agent Assist feature that can be added for enhanced support. As a result, teams benefit from a more streamlined and effective sales process that maximizes productivity and performance.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

APIANT Yes 
BoomTown Yes 
Campaign Monitor Yes 
Capsule Yes 
Cognito Forms Yes 
Flow XO Yes 
GoHighLevel No 
Integrately Yes 
LeadMaster Yes 
NationBuilder Yes 
Open Dental Software Yes 
PropertyRadar Yes 
Replyify Yes 
Salesforce No 
Stackreaction Yes 
StreetText Yes 
TextDeliver Yes 
VisitorTrack Yes 
Wufoo Yes 
Zapier Yes 

Integrations

APIANT No 
BoomTown No 
Campaign Monitor No 
Capsule No 
Cognito Forms No 
Flow XO No 
GoHighLevel Yes 
Integrately No 
LeadMaster No 
NationBuilder No 
Open Dental Software No 
PropertyRadar No 
Replyify No 
Salesforce Yes 
Stackreaction No 
StreetText No 
TextDeliver No 
VisitorTrack No 
Wufoo No 
Zapier No 

Pricing Details

$99 per month
Free Trial Yes 
Free Version No 

Pricing Details

$99/license/month
$99 per concurrent calling license per month, billed monthly, plus $0.02 per connected minute; ringing does not count and no minutes are included. Optional Agent Assist is $49 per enabled license per month and includes 3,000 assisted minutes.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CallFire

Founded

2005

Country

United States

Website

www.CallFire.com

Vendor Details

Company Name

EmberDial

Founded

2026

Country

United States

Website

emberdial.com

Product Features

Auto Dialer

Call Center Management Yes 
Call Recording Yes 
Call Reporting Yes 
Call Scripting Yes 
Lead Management Yes 
Power Dialer Yes 
Predictive Dialer Yes 
Preview Dialer Yes 
Progressive Dialer Yes 
Surveys Yes 

Call Center

Blended Call Center No 
Call Logging No 
Call Recording Yes 
Call Scripting Yes 
Campaign Management No 
Database Yes 
Escalation Management No 
IVR / Voice Recognition Yes 
Inbound Call Center No 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer No 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

Call Tracking

CRM Yes 
Call Log No 
Call Recording Yes 
Call Routing Yes 
Caller Identification Yes 
Campaign Management Yes 
Conversion Tracking Yes 
IVR / Voice Recognition Yes 
Keyword Tracking Yes 

Inside Sales

Auto-Dialing Yes 
Call List Management Yes 
Call Recording Yes 
Campaign Management Yes 
Dashboard Yes 
Data Management Yes 
Lead Capture No 
Lead Distribution Yes 
Lead Scoring No 
Performance Management No 

IVR

Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Routing Yes 
Multiple Scripts Yes 
Phone Key Input Yes 
Survey Management Yes 
Text to Speech Yes 
Voice Customization Yes 
Voice Mail Yes 

Predictive Dialer

Call Monitoring Yes 
Call Recording Yes 
Call Results Yes 
Call Transfer Yes 
Callback Scheduling Yes 
Campaign Specific Caller ID Yes 
Contact Management Yes 
FCC Compliance Yes 
FTC Compliance Yes 
Lead Capture Yes 
Lead Management Yes 

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

Telephony

Auto-Dialer No 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management Yes 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer Yes 
Telemarketing Management Yes 
VoIP Yes 
Voice & Data Integration Yes 

Product Features

Auto Dialer

Call Center Management No 
Call Recording No 
Call Reporting No 
Call Scripting No 
Lead Management No 
Power Dialer No 
Predictive Dialer No 
Preview Dialer No 
Progressive Dialer No 
Surveys No 

Predictive Dialer

Call Monitoring No 
Call Recording No 
Call Results No 
Call Transfer No 
Callback Scheduling No 
Campaign Specific Caller ID No 
Contact Management No 
FCC Compliance No 
FTC Compliance No 
Lead Capture No 
Lead Management No 

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