Average Ratings 0 Ratings
Average Ratings 37 Ratings
Description
CALLBROKER Report View is a server-based application that empowers communications administrators or managers to evaluate and understand their organization's call flow. Tailored to enhance the experience of Cisco Unified Communications users, this reporting tool imposes no restrictions on the number of IP phones or calls, ensuring that communications managers have critical resources to swiftly analyze and effectively make decisions regarding organizational communications. With a web-based interface, CALLBROKER Report View enables detailed oversight of both internal and external call traffic. Specifically designed for call centers, it delivers insights into agent performance and queue statistics, along with a comprehensive array of data that fulfills the needs of any customer relationship management system, including metrics on answered calls, abandoned calls, talk durations, waiting times, and average wait durations. Furthermore, it integrates seamlessly with Cisco CUCM through AXL or LDAP and provides features such as email alerts and the capability to export reports in PDF and Excel formats, thereby facilitating enhanced operational efficiency and decision-making processes. The versatility and depth of analysis provided by CALLBROKER Report View make it an invaluable asset for organizations looking to optimize their communication strategies.
Description
NetFlow Analyzer provides real-time visibility to network bandwidth performance and leverages flow technologies. NetFlow Analyzer provides a comprehensive view of your network bandwidth usage and traffic patterns. It has been used to optimize thousands of networks worldwide. NetFlow Analyzer provides a single solution that analyzes, reports, and collects data about your network's bandwidth usage. NetFlow Analyzer can help you optimize bandwidth usage across more than a million interfaces worldwide. It also provides network forensics, network traffic analysis, and network forensics. To gain control over the most used applications, you can reconfigure policies using traffic shaping via ACLs and class-based policies. NetFlow Analyzer uses Cisco NBAR technology to provide deep visibility into Layer 7 traffic. It can also identify applications that use dynamic port numbers, or hide behind known ports.
API Access
Has API
No
API Access
Has API
No
Integrations
Adobe Acrobat
Yes
Cisco Unified Communications Manager
Yes
Elastic Observability
No
LDAP
Yes
ManageEngine OpManager
No
Microsoft Excel
Yes
NXLog
No
Netdata
No
Observo AI
No
VMware ESXi
Yes
Integrations
Adobe Acrobat
No
Cisco Unified Communications Manager
No
Elastic Observability
Yes
LDAP
No
ManageEngine OpManager
Yes
Microsoft Excel
No
NXLog
Yes
Netdata
Yes
Observo AI
Yes
VMware ESXi
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$245
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
DAFQUEST
Founded
2012
Country
Spain
Website
www.dafquest.com/callbroker_report_view.html
Vendor Details
Company Name
ManageEngine
Country
India
Website
www.manageengine.com/latam/netflow/
Product Features
Call Accounting
By-Extension Reporting
No
Call Duration
No
Call Monitoring
No
Call Volume
No
Caller Identification
No
Inbound Reporting
No
Outbound Reporting
No
Unattended Call Management
No
Who Answered Log
No
Product Features
Network Monitoring
Bandwidth Monitoring
Yes
Baseline Manager
Yes
Diagnostic Tools
Yes
IP Address Monitoring
No
Internet Usage Monitoring
Yes
Real Time Analytics
Yes
Resource Management
No
SLA Monitoring
Yes
Server Monitoring
No
Uptime Monitoring
No
Web Traffic Reporting
Yes
Network Security
Access Control
Yes
Analytics / Reporting
Yes
Compliance Reporting
No
Firewalls
No
Internet Usage Monitoring
Yes
Intrusion Detection System
No
Threat Response
Yes
VPN
No
Vulnerability Scanning
Yes
Network Traffic Analysis (NTA)
Anomalous Behavior Detection
Yes
High Bandwidth Usage Monitoring
Yes
Historical Behavior Data
Yes
Identify High Network Traffic Sources
Yes
Network Transaction Visibility
Yes
Stream Data to IDR or Data Lake
No
Traffic Decryption
Yes