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Average Ratings 37 Ratings

Total
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features
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support

Description

CALLBROKER Report View is a server-based application that empowers communications administrators or managers to evaluate and understand their organization's call flow. Tailored to enhance the experience of Cisco Unified Communications users, this reporting tool imposes no restrictions on the number of IP phones or calls, ensuring that communications managers have critical resources to swiftly analyze and effectively make decisions regarding organizational communications. With a web-based interface, CALLBROKER Report View enables detailed oversight of both internal and external call traffic. Specifically designed for call centers, it delivers insights into agent performance and queue statistics, along with a comprehensive array of data that fulfills the needs of any customer relationship management system, including metrics on answered calls, abandoned calls, talk durations, waiting times, and average wait durations. Furthermore, it integrates seamlessly with Cisco CUCM through AXL or LDAP and provides features such as email alerts and the capability to export reports in PDF and Excel formats, thereby facilitating enhanced operational efficiency and decision-making processes. The versatility and depth of analysis provided by CALLBROKER Report View make it an invaluable asset for organizations looking to optimize their communication strategies.

Description

NetFlow Analyzer provides real-time visibility to network bandwidth performance and leverages flow technologies. NetFlow Analyzer provides a comprehensive view of your network bandwidth usage and traffic patterns. It has been used to optimize thousands of networks worldwide. NetFlow Analyzer provides a single solution that analyzes, reports, and collects data about your network's bandwidth usage. NetFlow Analyzer can help you optimize bandwidth usage across more than a million interfaces worldwide. It also provides network forensics, network traffic analysis, and network forensics. To gain control over the most used applications, you can reconfigure policies using traffic shaping via ACLs and class-based policies. NetFlow Analyzer uses Cisco NBAR technology to provide deep visibility into Layer 7 traffic. It can also identify applications that use dynamic port numbers, or hide behind known ports.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adobe Acrobat Yes 
Cisco Unified Communications Manager Yes 
Elastic Observability No 
LDAP Yes 
ManageEngine OpManager No 
Microsoft Excel Yes 
NXLog No 
Netdata No 
Observo AI No 
VMware ESXi Yes 

Integrations

Adobe Acrobat No 
Cisco Unified Communications Manager No 
Elastic Observability Yes 
LDAP No 
ManageEngine OpManager Yes 
Microsoft Excel No 
NXLog Yes 
Netdata Yes 
Observo AI Yes 
VMware ESXi No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$245
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

DAFQUEST

Founded

2012

Country

Spain

Website

www.dafquest.com/callbroker_report_view.html

Vendor Details

Company Name

ManageEngine

Country

India

Website

www.manageengine.com/latam/netflow/

Product Features

Call Accounting

By-Extension Reporting No 
Call Duration No 
Call Monitoring No 
Call Volume No 
Caller Identification No 
Inbound Reporting No 
Outbound Reporting No 
Unattended Call Management No 
Who Answered Log No 

Product Features

Network Monitoring

Bandwidth Monitoring Yes 
Baseline Manager Yes 
Diagnostic Tools Yes 
IP Address Monitoring No 
Internet Usage Monitoring Yes 
Real Time Analytics Yes 
Resource Management No 
SLA Monitoring Yes 
Server Monitoring No 
Uptime Monitoring No 
Web Traffic Reporting Yes 

Network Security

Access Control Yes 
Analytics / Reporting Yes 
Compliance Reporting No 
Firewalls No 
Internet Usage Monitoring Yes 
Intrusion Detection System No 
Threat Response Yes 
VPN No 
Vulnerability Scanning Yes 

Network Traffic Analysis (NTA)

Anomalous Behavior Detection Yes 
High Bandwidth Usage Monitoring Yes 
Historical Behavior Data Yes 
Identify High Network Traffic Sources Yes 
Network Transaction Visibility Yes 
Stream Data to IDR or Data Lake No 
Traffic Decryption Yes 

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