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Average Ratings 5 Ratings

Total
ease
features
design
support

Description

Call2World emerged with the vision of enhancing telecommunications accessibility for our customers. As a young operator, we adopt a distinctive approach centered around exceptional customer service. Our goal is to simplify the complex, providing exclusive and supplementary services to position ourselves as the go-to operator of choice. Unique, our software, enables business clients to achieve an average savings of 28% (based on last year's data) without the need to switch providers. With over 7,500 lines under our management, we are dedicated to allowing your company to concentrate on its core business, recognizing that telecommunications should facilitate rather than dominate. Our extensive experience of over two decades in the industry has empowered us to create software and methodologies that result in savings, quality, and tailored solutions for our clients. If you're interested in discovering how we can assist you in reducing your company's telephone expenses and managing telecommunications more effectively, don't hesitate to check out our website for more information. By partnering with us, you're not just choosing a service; you're choosing a commitment to excellence and innovation in telecommunications.

Description

ICTCRM serves as a contemporary, all-in-one communications and integrated Customer Relationship Management (CRM) platform designed to support various business types. This flexible software solution is multitenant, ready-to-use, and can be customized with a white label option, making it particularly beneficial for internet service providers, carriers, and telecommunications operators alike. Its versatility allows businesses to manage customer interactions efficiently while streamlining operations across diverse sectors.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

ICTBroadcast No 

Integrations

ICTBroadcast Yes 

Pricing Details

$11 per month
Free Trial No 
Free Version No 

Pricing Details

$199
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Call2World

Country

Spain

Website

www.call2w.com

Vendor Details

Company Name

ICTVision

Founded

2006

Country

Australia

Website

www.ictcrm.com

Product Features

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management Yes 
IVR / Voice Recognition No 
Inbound Reporting Yes 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration Yes 

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

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