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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Our software provides insights into who is reaching out to your business and which employees they are engaging with. You can easily identify the calls made by your staff, ensuring you remain informed about their efforts, the efficiency of your incoming call groups, and any inquiries from customers. With our solution, you can eliminate the uncertainty surrounding call interactions, as we handle all the details for you. Our software stands out due to our extensive experience in the industry, having developed Call Accounting Software since 1989 and supporting numerous businesses like yours. We recognize the critical information you require from your call reports and are adept at delivering it effectively. To further enhance your experience, we offer comprehensive online FAQ Help Screens along with live or remote technical support, ensuring your system consistently meets or exceeds your expectations. Should you ever encounter technical difficulties, rest assured that we are always ready to assist you promptly. We are committed to your satisfaction and the success of your business.

Description

Managing your phone calls has never been more straightforward. For over a decade, we have partnered with businesses to deliver an unparalleled level of service. Understanding that each call requires a unique approach, we pride ourselves on offering tailored solutions for every interaction. That's why we prioritize meeting with you to discuss all aspects of your needs in detail. Our dedicated team is always on hand to update your availability or respond to any inquiries you may have. The distinction of our service is evident, which is why many of our clients have remained loyal since our inception ten years ago. Our receptionists treat every call with the utmost care and possess the expertise to handle any situation or question that arises. Bring us any challenge related to phone or front office operations, and we will devise an effective and budget-friendly solution for your organization. We answer your calls live, ensuring that your clients feel as though they are speaking directly with a member of your team, reinforcing the personal touch that sets us apart. With our commitment to excellence, your business can thrive while we manage your communication needs seamlessly.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$99 per year
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Comm One

Website

www.commone.com

Vendor Details

Company Name

HiLivePro

Country

United States

Website

hilivepro.com

Product Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

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