Average Ratings 8 Ratings
Average Ratings 0 Ratings
Description
Calilio is a cloud business phone system designed for teams that need to manage calls, SMS/MMS, virtual numbers, and call workflows without traditional PBX hardware. It allows users to make and receive business calls from desktop, mobile, tablet, or browser.
The platform supports inbound and outbound call management with tools such as IVR, call forwarding, business hours, voicemail, call transfer, number sharing, call recording, live call monitoring, power dialer, call disposition, custom caller ID, and call analytics. Businesses can also buy or port virtual phone numbers from 100+ countries and use local, mobile, or toll-free numbers for sales, support, campaigns, and remote teams.
Calilio's AI call reports help teams review conversations faster through transcription, summaries, sentiment analysis, call reasons, outcomes, and follow-up suggestions. It is built for startups, small businesses, sales teams, support teams, remote teams, and call centers that need a cloud-based phone system with calling, messaging, monitoring, and AI-powered call insights in one place.
Description
Freevoice stands out as an all-encompassing business communication solution designed to boost the efficiency of organizations. It includes a sophisticated business phone system equipped with functionalities like user portals for internal messaging, comprehensive call management, text messaging, fax capabilities, and personalized call routing. The platform ensures connectivity through various devices, whether it be desk phones, softphones, or web browsers, and enhances local engagement by synchronizing your caller ID with the area code of the number being dialed. For call centers, Freevoice offers an array of features aimed at optimizing marketing strategies, supervising agents, and elevating the overall customer experience. Its toolkit encompasses auto-call distribution, call queuing, virtual hold options, agent portals, caller prioritization, and the ability to display local numbers. Additionally, the system is equipped with rich reporting and analytics, providing insights into agent performance, queue statistics, detailed call information, and visual wallboard displays. Furthermore, the predictive dialer function allows agents to initiate calls on multiple lines simultaneously, streamlining communication efforts even further.
API Access
Has API
API Access
Has API
Pricing Details
$15 Per user/month
Free Trial
Free Version
Pricing Details
$5.90 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Calilio
Founded
2023
Country
Robinson Road, Singapore, 048545, Raffles Place, Singapore
Website
www.calilio.com
Vendor Details
Company Name
Freevoice
Country
United States
Website
www.freevoice.tech/
Product Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
Product Features
Auto Dialer
Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics