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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Introducing Cachet, the open-source solution for managing status pages. This software enhances communication during downtimes, allowing businesses globally to effectively relay information about outages to customers, teams, and stakeholders. We offer a professional installation service to help you get started swiftly with Cachet. This platform is meticulously designed and developed, utilizing Bootstrap 3 for a responsive experience across desktops, tablets, and mobile devices. We understand that manually updating your status page during incidents can be challenging, which is why Cachet comes equipped with a robust JSON API for seamless integration. Maintenance is sometimes unavoidable, and Cachet allows you to pre-schedule maintenance events, ensuring that once the scheduled time has elapsed, the incident is logged in the timeline for future reference. With Cachet, you can ensure that your communication remains clear and effective, even during the most critical times.

Description

StatusIQ is a status- and incident communication platform that allows you to communicate with customers in real time via status Pages, emails, and sms. It also lets you showcase the uptime of your IT resources and can be used to communicate with customers about scheduled maintenances and incidents. It is inevitable that there will be downtime. However, it doesn't have to be like this: wasting support agents or providing poor user experiences are not acceptable. Site24x7 StatusIQ makes it easy to communicate service disruptions, planned maintenance and real-time statuses with customers and end users. Proactive communication is a key responsibility in the event of a service disruption. Reliable, dedicated channels that can post updates can deflect support tickets and keep internal stakeholders informed. This can make downtime into an opportunity to improve the customer experience. Communicate early and often. Quickly acknowledge the problem and post the incident to your status page.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Google Authenticator

Integrations

Google Authenticator

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$9 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Cachet

Founded

2014

Country

United Kingdom

Website

cachethq.io

Vendor Details

Company Name

ManageEngine

Founded

2006

Country

India

Website

www.site24x7.com/statusiq/

Product Features

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

Product Features

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

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