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Description
Cacao is a software solution designed for generating and managing Google reviews, specifically tailored for restaurant chains, franchises, and retail enterprises with multiple locations.
Utilizing geolocated QR technology, the platform facilitates an increase in Google reviews by seamlessly directing customers to the nearest point of sale, thus enhancing both the review collection process and the overall customer experience.
By consolidating all Google reviews, ratings, and performance metrics into a unified dashboard, Cacao empowers operations, marketing, and customer experience teams to effectively oversee their brand's reputation across various locations.
Teams can also investigate review patterns, benchmark different locations, identify negative responses, and utilize AI-driven automation to respond to reviews, all while ensuring consistent brand messaging across the board.
Additionally, the platform boasts integration capabilities with Google Business Profile and POS systems, which further streamlines the workflows associated with generating reviews and maximizing customer engagement.
Ultimately, Cacao equips businesses with the tools necessary to enhance their online presence and foster stronger customer relationships.
Description
EmpowerReviews is an innovative platform for reputation management that enables business owners to take charge of their online presence and enhance their reputation proactively. Our advanced technology simplifies the process for small business owners, allowing them to easily solicit and oversee positive reviews, manage negative feedback, and cultivate their brand’s image on the web. We streamline the process, enabling you to dedicate more time to running your business! By maximizing efficiency, we eliminate the hours traditionally spent on generating positive reviews. Customers receive a straightforward form to share their feedback effortlessly. All customer feedback and online reviews are compiled in a centralized dashboard that showcases rating scores and reviews. Positive reviewers are seamlessly directed to key social and directory platforms such as Google and Facebook. Additionally, our system sends email notifications to keep you updated in real-time whenever feedback is submitted. While negative reviews are captured for internal evaluation, they remain unpublished to protect your brand’s reputation. Overall, EmpowerReviews is designed to support you in building a strong and favorable online presence.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Google Business Profile
Pricing Details
$30/month/user
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cacao
Founded
2023
Country
Argentina
Website
www.cacao.to
Vendor Details
Company Name
Empower Reviews
Founded
2015
Country
United States
Website
www.empowerreviews.com
Product Features
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Product Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label