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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Enhance the satisfaction of your clients and collaborators by offering a customized, self-service experience portal and mobile application that integrates effortlessly with your CRM, ERP, and customer support systems. Set up a customer-centric portal using pre-designed templates that offer adaptable layouts, optional widgets, and linked forms. Allow customers to submit and monitor support requests, explore knowledge base articles, and access product information. Develop a branded, user-friendly mobile app that provides a straightforward self-service experience tailored to your customers' needs. Keep users informed with timely notifications about support cases, renewals, and orders while also suggesting related products and services to boost cross-selling opportunities and revenue growth. This comprehensive approach not only strengthens customer engagement but also fosters loyalty and satisfaction.

Description

Enhance your customer interactions by providing personalized and human-like experiences that elevate their conversational journeys. Utilizing cutting-edge speech synthesis technology, we offer voices that resonate with customers, making their interactions enjoyable. This innovation significantly boosts self-service rates in customer-facing initiatives. While Text-to-Speech (TTS) technology is crucial for any self-service application, it is imperative that the voice sounds human-like to truly enhance the overall experience. With two decades of expertise in this field, our TTS voices can communicate with customers as smoothly as a live representative would. When customers engage with systems effortlessly, it leads to increased automation in processes and higher self-service rates. This not only conserves the valuable time of agents but also reduces operational costs significantly. In essence, TTS is a transformative technology that converts written text into natural-sounding speech, enabling businesses to provide top-notch self-service applications and enrich customer experiences. Thus, implementing TTS technology can be a game-changer for companies aiming to improve their customer service efficiency and satisfaction.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

MobileForce Software

Country

United States

Website

www.mobileforcesoftware.com

Vendor Details

Company Name

Sestek

Country

United Kingdom

Website

www.sestek.com/text-to-speech-knovvu

Product Features

Channel Management

Campaign Management Yes 
Channel Analytics Yes 
Incentive Management Yes 
Inventory Control Yes 
Lead Management Yes 
Opportunity Management Yes 
Order Management Yes 
Partner Management Yes 
Product Management Yes 
Reseller Management Yes 

Product Features

Text to Speech

API No 
Adjust Speaking Rate / Pitch No 
Audio Optimization No 
Custom Lexicons No 
Different Voice Choices No 
Multi-Language Support No 
Synchronize Speech No 

Alternatives

Alternatives

ChannelCenter Reviews

ChannelCenter

Channel Center
LOVO Reviews

LOVO

Love Your Voice