ChannelCenter Description
ChannelCenter is the place where advanced Customer Experience (CX), and Digital Efficiency intercept. Customer experience is directly related to revenue. Your customer relationship is enhanced and augmented by the customer engagement platform. They can transact and self-service using a digital touchpoint by providing them with a digital interface to interact with. This will allow them to have greater control, transparency, and visibility. System integrators are complex businesses that create solutions for clients. It is often difficult or impossible to see the entire SI's offerings from customers. ChannelCenter Ecommerce platform allows SIs to showcase their product and services catalog (also used in the CPQ processes) giving the market a wider view of their offerings. This can include click-to-buy, integrated payment gateways, and lead generation.