CereWave AI Description
CereProc is thrilled to unveil CereWave AI, our cutting-edge neural text-to-speech system that utilizes state-of-the-art machine learning techniques. Available now through the CereVoice Cloud, CereWave AI delivers speech that surpasses the naturalness of existing text-to-speech solutions, offering unprecedented human-like emphasis and intonation. This innovative model synthesizes audio waveforms from the ground up, leveraging a deep neural network that has undergone extensive training on vast quantities of speech data. Throughout the training process, the network learns to capture the fundamental characteristics of various voices, enabling it to generate highly realistic speech waveforms. Not only does CereWave AI create a voice that closely mimics human speech, but it also allows comprehensive editing and customization, making it possible to adjust the speech to any language, gender, accent, or age. Remarkably, while traditional text-to-speech systems often require around 30 hours of recorded material, CereWave AI can produce a high-quality voice with only 4 hours of data, revolutionizing the field of speech synthesis. This advancement signifies a major leap forward in accessibility and versatility for developers and users alike.
CereWave AI Alternatives
An API powered by Google's AI technology allows you to accurately convert speech into text. You can accurately caption your content, provide a better user experience with products using voice commands, and gain insight from customer interactions to improve your service. Google's deep learning neural network algorithms are the most advanced in automatic speech recognition (ASR). Speech-to-Text allows for experimentation, creation, management, and customization of custom resources. You can deploy speech recognition wherever you need it, whether it's in the cloud using the API or on-premises using Speech-to-Text O-Prem. You can customize speech recognition to translate domain-specific terms or rare words. Automated conversion of spoken numbers into addresses, years and currencies. Our user interface makes it easy to experiment with your speech audio.
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Contact center QA teams evaluate 1 to 5% of calls manually. QEval eliminates that bottleneck by applying AI speech analytics and automated scoring to 100% of interactions across voice, chat, and email, using a classification engine trained on 138M+ real conversations.
Capabilities span quality monitoring, compliance detection for PCI, HIPAA, and GDPR at 98% accuracy, sentiment analysis, keyword identification, agent coaching workflows, performance gamification, and predictive analytics across 110+ configurable dashboards. Quality scoring runs at 94% accuracy with zero manual intervention.
Deployment takes 30 days. Industry standard is 90 to 120. No disruption to live operations. Etech Global Services built QEval from two decades of running Fortune 500 contact centers in healthcare, telecom, retail, banking, and BPO. ISO 27001, SOC 2, PCI-DSS certified. Built for QA leaders and operations teams scaling coverage without adding headcount.
QEval also provides call recording management, screen capture, custom evaluation forms, calibration tools for QA consistency, root cause analysis, trend identification, and automated alert systems for compliance breaches. The voice of customer module tracks customer sentiment across touchpoints to identify service gaps and training opportunities. Real-time monitoring lets supervisors intervene during live interactions. Role-based access controls, audit trails, and data encryption ensure enterprise-grade security. QEval supports multi-site and multilingual contact center environments with centralized reporting across locations.
API integrations connect QEval with existing CRM, telephony, and workforce management systems. Automated report scheduling delivers insights to stakeholders without manual effort.
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CereVoice Me
CereVoice Me is an innovative online voice cloning platform developed by CereProc that enables users to generate a digital replica of their own voice. By streamlining the advanced text-to-speech voice creation process, our engineers have made it possible for you to record your voice right from home in just a few hours, all at a significantly lower price compared to conventional voice creation methods. While traditional approaches typically demand extensive amounts of recorded speech and considerable post-production efforts, yielding excellent outcomes, they often prove to be both time-consuming and costly. This can pose a challenge for individuals who require a TTS voice that closely resembles their own. To address this issue, the CereProc team has crafted CereVoice Me to ensure that voice cloning is within everyone's reach. This tool is particularly beneficial for those engaged in voice banking, as it opens up new opportunities for personalization and accessibility. By making this technology more widely available, we aim to empower individuals to maintain their identities through their unique voices.
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CereDeliver
CereDeliver is a versatile delivery application designed to cater to a wide range of businesses, from small startups to large enterprises, effectively optimizing operations and automating various routine tasks, which in turn boosts productivity and saves valuable time. This app supports an array of delivery types, including but not limited to courier services, electronics, mobile phones, books, documents, wallets, apparel, and machinery. Furthermore, CereDeliver stands out by offering customization options tailored to meet specific business needs. It features three distinct role-based applications: the customer app, the admin app, and the rider app, all crafted to ensure an enjoyable experience for each user group. With its state-of-the-art features and capabilities, CereDeliver empowers businesses to deliver outstanding service and satisfaction to their clients, making it an essential tool in the modern delivery landscape. Overall, adopting CereDeliver can significantly enhance a company’s operational efficiency and customer engagement.
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Company Details
Company:
CereProc
Headquarters:
United Kingdom
Website:
www.cereproc.com/en/v6
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Web-Based
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Live Training (Online)
In Person
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Online Support
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