Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
CWDash is a cost-free business intelligence tool for Managed Service Providers (MSPs) that is sponsored and seamlessly integrates with both On-Premises and Cloud versions of ConnectWise Manage. It offers tailored dashboards, referred to as panels, which streamline the process of obtaining insights and allow users to monitor data in real-time directly from their desktops. Initially launching with a modest selection of 8 dashboards, CWDash has expanded its offerings to 60, providing users the flexibility to select their preferred panels or utilize the innovative Panel Builder to create personalized dashboards. The Panel Builder is a standout feature that empowers users to generate countless bespoke panels displaying the specific information they desire, simply by naming them to have them readily accessible in the drop-down menu. Since its establishment in 2009, CWDash has evolved significantly, appealing to technology experts who are always in search of more effective methods to optimize their operations and assist their clients in achieving similar efficiencies. This continuous growth demonstrates CWDash's commitment to adapting to the needs of its users and the ever-changing landscape of technology.
Description
E-Services is a platform for automated service offerings that allows customers to book various services, while service providers can accept and complete these requests according to their own preferences, all overseen through an administrative panel. Businesses that provide either single or multiple services can utilize this platform to efficiently manage their operations through dedicated applications and panels. Administrators have access to user-friendly dashboards that allow them to analyze key performance metrics and statistics related to the business.
The platform is equipped with various modules featuring distinctive functionalities that simplify the experience for customers, service providers, and business administrators alike. Notable features that attract customers include a well-organized service menu, a streamlined sign-up process, and the ability to track services in real time. These attributes collectively contribute to the platform's exceptional appeal and help it to differentiate itself in a competitive marketplace. Ultimately, the comprehensive nature of E-Services ensures that all parties involved benefit from a seamless and efficient experience.
API Access
Has API
No
API Access
Has API
No
Integrations
ConnectWise PSA
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Forza Technology Solutions
Founded
1984
Country
United States
Website
www.cwdash.com
Vendor Details
Company Name
Elluminati
Founded
2012
Country
United States
Website
www.elluminatiinc.com/e-services/
Product Features
Dashboard
Annotations
No
Data Source Integrations
No
Functions / Calculations
No
Interactive
No
KPIs
No
OLAP
No
Private Dashboards
No
Public Dashboards
No
Scorecards
No
Themes
No
Visual Analytics
No
Widgets
No
Product Features
Handyman
Billing & Invoicing
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Payments
No
Payment Processing
No
Quotes / Estimates
No
Time Tracking
No
Work Order Management
No