Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
CV Helpdesk is an advanced Help Desk and Ticket Management System designed specifically for Microsoft 365 and SharePoint. This single-tenant, GDPR-compliant solution operates completely within your Microsoft 365 environment, ensuring that there is no reliance on shared infrastructure or third-party data storage.
Emails directed to a shared mailbox are seamlessly transformed into tickets, automatically capturing important details such as the sender, subject line, message body, and any attachments, eliminating the need for manual input. With features like automated ticket routing, SLA tracking, and real-time dashboards, it consolidates fragmented inboxes and spreadsheets into a cohesive support portal for employees.
Exclusively tailored for Microsoft 365, this system does not require you to adapt to a new platform or undertake a steep learning curve, while also providing complete control over your data through the trusted governance tools of SharePoint. Additionally, its user-friendly interface ensures that teams can quickly navigate and utilize the system effectively.
Description
Intapp Documents revolutionizes Microsoft SharePoint by transforming it into a robust content management system tailored for enhancing collaboration on engagement documents within your firm. By seamlessly integrating with Microsoft 365, your teams gain straightforward access to engagement-focused SharePoint sites, allowing them to organize metadata in a way that leverages AI tools such as Microsoft Copilot, thus streamlining document collaboration workflows. This solution is specifically designed to cater to the preferences and requirements of your professionals, making document management simpler and collaboration more effective, all directly through Microsoft Outlook and SharePoint. By optimizing content management workflows to align with your firm’s operational style, Intapp Documents enhances the delivery of engagement services right from these platforms. Enjoy a holistic view of client work with content that syncs effortlessly across Microsoft 365, ensuring that your firm remains productive and connected. Ultimately, this integration not only boosts the return on investment for your Microsoft 365 resources but also enhances compatibility with other Intapp offerings, paving the way for a more integrated and efficient work environment. As a result, your firm can achieve greater engagement growth and improved operational efficiency.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Microsoft 365
Yes
Microsoft Copilot
No
Microsoft Outlook
No
Microsoft PowerPoint
No
Microsoft SharePoint
No
Microsoft Word
No
Integrations
Microsoft 365
Yes
Microsoft Copilot
Yes
Microsoft Outlook
Yes
Microsoft PowerPoint
Yes
Microsoft SharePoint
Yes
Microsoft Word
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Codevision Technologies Private Limited
Founded
2018
Country
India
Website
thecodevision.com
Vendor Details
Company Name
Intapp
Founded
2000
Country
United States
Website
www.intapp.com/documents/
Product Features
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
No
Product Features
Legal Document Management
Access Controls
No
Archiving & Retention
No
Collaboration
No
Contract Management
No
Document Assembly
No
Document Indexing
No
Document Tagging
No
Full Text Search
No
Version Control
No