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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

CSP Control Center serves as a comprehensive Microsoft CSP billing and cloud management solution aimed at assisting CSP partners in optimizing and expanding their operations within multi-tenant environments. By consolidating subscription management, license provisioning, automated billing, renewals, invoicing, and analytics into a singular platform, it effectively removes the need for manual processes and disparate tools. This system caters to both Direct and Indirect CSPs, ensuring effective oversight of customers, pricing structures, and cloud services, all while providing complete transparency. The platform accommodates various billing models, including recurring, usage-based, and hybrid options, and features multi-currency, tax-compliant invoicing along with real-time pricing capabilities. Additionally, it includes a customizable self-service marketplace, empowering customers to manage their subscriptions autonomously. With sophisticated reporting tools and seamless integrations with services such as Microsoft Partner Center, QuickBooks, and Xero, it not only enhances pricing strategies but also minimizes revenue loss and supports scalable growth for CSP partners. This cohesive approach ensures that partners can remain competitive in an ever-evolving cloud landscape.

Description

Salesforce Agentforce Communications is a purpose-built AI CRM solution designed to help telecom and communications providers operate more efficiently and profitably. It transforms the traditional middle office by integrating billing, service, product management, and sales processes into a unified platform. With configurable AI agents, companies can automate customer inquiries, order updates, and billing troubleshooting around the clock. Predictive insights such as churn forecasting and order fulfillment estimates allow teams to take proactive action. The Enterprise Product Catalog enables providers to design, test, launch, and manage complex commercial and technical offerings with ease. Industry CPQ capabilities streamline quoting and product bundling across multiple channels. The out-of-the-box communications data model reduces costly customization and accelerates deployment. Guided service console tools improve agent productivity and reduce training time. Seamless integrations with BSS and OSS systems ensure operational continuity. Agentforce Communications empowers telecom organizations to deliver personalized experiences while lowering operational costs.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Authorize.Net Yes 
Autotask PSA Yes 
Bill & Pay Yes 
Collate No 
ConnectWise PSA Yes 
Ezidebit Yes 
Salesforce No 
Stripe Yes 
Xero Yes 

Integrations

Authorize.Net No 
Autotask PSA No 
Bill & Pay No 
Collate Yes 
ConnectWise PSA No 
Ezidebit No 
Salesforce Yes 
Stripe No 
Xero No 

Pricing Details

$349/month
CSP Control Center offers transparent, scalable pricing starting at $349/month, designed for Microsoft CSP partners to automate billing, provisioning, and subscription management. Plans include a white-labeled marketplace, automated invoicing, multi-currency billing, and reporting, with optional add-ons for advanced integrations and analytics. Flexible monthly or annual subscriptions with no long-term commitment.
Free Trial Yes 
Free Version No 

Pricing Details

$325 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CSP Control Center

Founded

2016

Country

United States

Website

cspcontrolcenter.com

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/communications/cloud/

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