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ease
features
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support

Description

CSOne’s customer service solutions enhance the efficiency of your support operations. Every call to your call center is meticulously recorded and monitored from beginning to end, capturing essential information such as the customer's name, location, and equipment alongside the specifics of their inquiry. Additionally, CSOne’s online calendar boosts the transparency of your technicians' schedules. Technicians receive email notifications for task assignments, ensuring prompt attention to customer needs. The platform oversees a range of field service activities, including initial on-site assessments and repairs. Users can conveniently generate repair quotes and service reports via a mobile printer, facilitating quicker transactions. Furthermore, CSOne effectively oversees the entire sales process, encompassing quotation creation, sales orders, deliveries, billing, and cash collection. By managing documentation tailored to individual business cases, it simplifies the monitoring of task statuses for each case, highlighting pending tasks and quotes that require dispatch. This comprehensive approach not only streamlines operations but also enhances customer satisfaction through timely service delivery.

Description

i4Tradies is a Service Request App that offers a safe and fun way for Asset Owners & Occupants to find certified, local Installation, Repairs & Maintenance Service Suppliers. Request Multiple Quotes Enter your location and service type, and tell us about your requirements. Then, choose from a list repair and maintenance Field Service Suppliers from which you would like a quote! Check Supplier Credentials To make an informed decision, verify the insurance, licenses and certificates of your Field Service Supplier. Send us a Service Request The more information you provide about your project, the better your quote will be. You don't want to leave anything to chance, from choosing a service category, to job description, project urgency, and photos. Keep checking back! You are in complete control of your service requests, from beginning to end. You will be able to track your progress, receive invoices, and make payments in a new way to manage maintenance service requests.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

MessageMedia

Integrations

MessageMedia

Pricing Details

$240 per 3 users per month
Free Trial
Free Version

Pricing Details

0
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Libran Business Systems

Country

United States

Website

csone.biz/en/

Vendor Details

Company Name

i4T Global

Founded

2017

Country

Australia

Website

i4tglobal.com/solutions/service-request-app/

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Product Features

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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