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Average Ratings 2 Ratings

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ease
features
design
support

Description

crm-now’s CRM On-Demand is an ideal solution for small to medium-sized businesses seeking to enhance their sales workflows, track opportunities effectively, and boost customer satisfaction. This web-based CRM platform has been meticulously designed to deliver a comprehensive cloud-based system, ensuring rapid access, user convenience, and robust availability even under heavy user loads, alongside improved browser compatibility. It features interfaces with various standard business applications, facilitating seamless integration into existing business operations. Built on an open-source foundation, crm-now’s system undergoes rigorous testing and implementation, ensuring exceptional user-friendliness and system reliability. With all system software being open to the public, organizations can enjoy the freedom of not being locked into a specific vendor's proprietary system. Moreover, this flexibility fosters innovation and allows businesses to tailor the CRM to fit their unique needs.

Description

A Comprehensive Unified Platform for Gathering, Organizing, and Evaluating Feedback. Key Survey’s advanced survey software empowers organizations to consolidate data and feedback collection throughout the entire business landscape. Participants benefit from a cohesive and regulated environment that guarantees the precision, integration, and practicality of data. This online survey tool operates across the entire enterprise, featuring automated closed-loop workflows and seamless integration with existing systems. Transitioning your customer satisfaction initiatives to Key Survey provides you with access to a leading survey tool, backed by years of expertise in delivering effective customer satisfaction solutions. With enhanced survey features, you can craft the ideal survey experience for your clients, encouraging higher participation rates and generating a wealth of valuable insights for managers to review and implement. This ultimately leads to improved decision-making and a deeper understanding of customer needs.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

IBM Cognos Analytics
Qlik Cloud Analytics
SAP BusinessObjects Business Intelligence

Integrations

IBM Cognos Analytics
Qlik Cloud Analytics
SAP BusinessObjects Business Intelligence

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CRM-Now

Founded

2011

Country

Germany

Website

www.crm-now.de/

Vendor Details

Company Name

Key Survey

Founded

2002

Country

United States

Website

www.keysurvey.com

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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