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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Coats staffing software boasts a comprehensive suite that includes a fully integrated CRM, payroll system, and complete accounting features, all designed to function seamlessly across multiple states, branches, and localities. With options such as online applicant entry, resume parsing, and job postings, it stands out as one of the top solutions in the staffing and recruitment sector. In addition to its core functionalities, COATS offers a range of services for clients, including installation, training, upgrades, and enhanced tech support, all aimed at creating a more intuitive and client-focused staffing software experience. This ensures that your daily operations run smoothly without unnecessary disruptions. Users can effortlessly navigate from front office tasks to back office functionalities thanks to the unified COATS interface. Furthermore, since all information is stored in a single database, repetitive data entry is eliminated, streamlining the entire process for greater efficiency. The commitment to user experience and operational efficiency makes COATS an essential tool for staffing agencies.

Description

For an extended period, TELLERGRAPH has established itself as the benchmark for tools designed for branch staffing. Its implementation spans across numerous financial institutions and even extends to the phone support and order departments of various non-bank organizations. This versatile tool is ideal for any environment where customers experience wait times for service. The TELLERGRAPH Teller Staffing Model operates on a PC, calculating optimal staffing levels based on predetermined maximum wait times and other criteria specified by the bank. The software visually represents staffing needs throughout the day, segmented by each day of the week. These visualizations enable a comparison between current staffing levels and proposed schedules, assisting in optimizing both customer service and staff efficiency. Additionally, service and activity benchmarks can be tailored for different locations, accommodating up to four service areas per branch, thus providing a comprehensive view of staffing and scheduling data. This flexibility ensures that each branch can effectively meet its unique operational demands.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Stackpile No 

Integrations

Stackpile Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$10000 one-time payment
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Sarach Technologies

Country

United States

Website

www.coatssql.com

Vendor Details

Company Name

Castle Creative Services

Founded

1981

Country

United States

Website

www.castlecreative.com/tellergraph.htm

Product Features

Recruiting

Assessments No 
Background Screening No 
CRM Yes 
Interaction Tracking Yes 
Internal HR No 
Interview Management No 
Job Board Posting Yes 
Job Requisition Yes 
Onboarding No 
Recruiting Firms Yes 
Reference Checking No 
Resume Parsing Yes 
Self Service Portal Yes 

Product Features

Banking

ATM Management No 
Compliance Tracking Yes 
Corporate Banking Yes 
Credit Card Management No 
Credit Union No 
Investment Banking No 
Multi-Branch No 
Online Banking No 
Private Banking No 
Retail Banking No 
Risk Management No 
Securities Management No 
Transaction Monitoring No 

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