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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Engage with international market players through CME Chat, a platform designed to enhance your workflow within a secure, rapid, and integrated network. Accessible via CME Group Login, CME Chat supports various applications, including CME Direct and CME Direct Mobile, allowing seamless connections to CME Group's trading community as well as Eikon Messenger's vast network of 300,000 verified global users. Users can create and oversee chat rooms, optimizing communication with clients and counterparties through personalized blast messages. The platform automatically captures and archives all conversations, making it simple to search through chat history or specific keywords. Users can swiftly generate and receive structured pricing quotes to ease trade entry, while quick key messages enable the creation of personalized shorthand for faster communication. Furthermore, CME Chat integrates smoothly with top-tier compliance programs via strategic third-party collaborations, and it allows for the setup of alerts based on keywords, counterparties' availability, and incoming messages. This comprehensive communication tool not only enhances operational efficiency but also fosters stronger connections within the trading ecosystem.

Description

Chat-based marketing is revolutionizing the way brands connect with their audience through platforms like Facebook Messenger, WeChat, and WhatsApp. These chat applications serve as a powerful trio, combining message delivery, customer service, and online-to-offline (O2O) functionalities. With an impressive 80% of messages opened by users, chat apps offer a significantly higher engagement rate compared to traditional email marketing, allowing brands to foster direct interactions that can be leveraged to boost sales and refine the customer experience. WeMine has developed the WeMine Analytics and Management Platform (WAMP), which is designed specifically for these instant messaging platforms. Through WAMP, businesses can integrate with chat apps to facilitate online customer relationship management (SCRM), streamline data collection and analysis, and implement marketing automation strategies. This ultimately helps brands enhance their image and build stronger connections with their customers over time. By utilizing chat-based marketing tools, companies can not only improve their outreach but also adapt to the evolving preferences of their audience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Eikon
Facebook Messenger
Global Relay
WeChat

Integrations

Eikon
Facebook Messenger
Global Relay
WeChat

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CME Group

Country

United States

Website

www.cmegroup.com/trading/market-tech-and-data-services/cme-chat.html

Vendor Details

Company Name

WeMine

Country

China

Website

wemine.net

Product Features

Team Chat

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Mobile Marketing

Channel Attribution
Contextual Targeting
Coupons
Email Marketing
Engagement Monitoring
In-App Marketing
Location-Based Marketing
Push Notifications
Text Messaging
Text-to-Win

Social CRM

Calendar/Reminder System
Customer Support
Email Marketing
Lead Capture
Lead Nurturing
Live Chat
Marketing Automation Integration
Multi-Channel Social Integration
Social Media Monitoring
Task Management

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