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Description
CLIENT LETTER software is Customer Communication Management (CCM), designed for business users. To automate the creation of customer communications, users can create templates, reusable content and business logic. This includes correspondence, statements, on-boarding materials, and other types servicing communications.
CLIENT LETTER can integrate with a variety of systems to access data and content for personalization. Other systems can also "call” CLIENT LETTER's application programming interfaces (APIs), and generate communications on-demand.
The software keeps a log of every communication sent, modified, approved, and approved by whom. CLIENT LETTER keeps a copy of every communication for compliance purposes.
Visit:
http://www.topdownsystems.com/contact/request-a-demo
Description
Fedix serves as a comprehensive cloud solution tailored for Australian accounting and tax firms, integrating practice management, accounting preparation, and a Windows desktop AI assistant. The Practice Manager component effectively oversees client records, job assignments, time tracking, billing processes, engagement letters, document collection, e-signatures, and communication efforts. MyLedger enhances functionality by importing bank statements and accounting data, employing AI to recommend coding for transactions and facilitating reconciliations, while also aiding in the preparation of GST and BAS submissions, and generating working papers and preliminary financial reports for accountants to review. It seamlessly connects with Xero and accommodates data imports from MYOB. FediPilot operates within recognized tax and accounting software, streamlining the organization of client files, and assisting in the preparation of workpapers and draft returns for further review. Although Fedix does not handle the submission of returns directly, it allows practitioners to examine their work before filing through designated lodgement software. Individual plans for Practice Manager and MyLedger can be purchased separately or as a bundle, and subscribers can gain beta access to FediPilot, expanding their operational capabilities. This innovative suite significantly enhances efficiency in managing accounting tasks and client interactions.
API Access
Has API
No
API Access
Has API
Yes
Integrations
ChatGPT
No
Claude
No
Claude Code
No
Dropbox
No
MYOB
No
Microsoft 365
No
Microsoft SharePoint
No
Microsoft Teams
No
Stripe
No
Xero
No
Integrations
ChatGPT
Yes
Claude
Yes
Claude Code
Yes
Dropbox
Yes
MYOB
Yes
Microsoft 365
Yes
Microsoft SharePoint
Yes
Microsoft Teams
Yes
Stripe
Yes
Xero
Yes
Pricing Details
$30000.00/year
Pricing depends upon the number of users and license type.
Free Trial
No
Free Version
No
Pricing Details
A$249/month
Ledger starts at A$249/month excluding GST (A$273.90 including GST) in the smallest practice-size band; the higher ATO-linked client or team-user count determines the band. Four onboarding sessions are included. A 14-day trial requires a payment method and converts automatically to a paid subscription unless canceled. After trial, a six-month initial term applies, then month-to-month; annual prepayment reduces the monthly price by 20%. Practice Manager starts at A$299/month; the Firm plan starts at A$399/month and bundles Practice Manager and MyLedger. All prices are Australian dollars, excluding GST.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Top Down Systems Corporation
Founded
1981
Country
United States
Website
www.topdownsystems.com
Vendor Details
Company Name
Tax7 R&D
Founded
2024
Country
Australia
Website
home.fedix.ai
Product Features
Content Management
Audio Content
Yes
Customizable Templates
Yes
Document Indexing
Yes
E-forms
Yes
Full Text Search
Yes
Image Editor
Yes
SEO Management
No
Text Editor
Yes
Version Control
Yes
Video Content
Yes
Website Management
Yes
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Document Management
Access Controls
Yes
Archiving & Retention
Yes
Collaboration Tools
Yes
Compliance Tracking
Yes
Document Archiving
Yes
Document Assembly
Yes
Document Capture
No
Document Conversion
No
Document Delivery
Yes
Document Indexing
Yes
Document Retention
Yes
Electronic Signature
No
Email Management
Yes
File Recovery
Yes
File Type Conversion
Yes
Forms Management
No
Full Text Search
Yes
Offline Access
Yes
Optical Character Recognition
Yes
Print Management
Yes
Version Control
Yes
Product Features
Accounting Practice Management
Approval Workflow
No
Billing & Invoicing
No
Client Management
No
Client Portal
No
Document Management
No
Due Date Tracking
No
For CPA Firms
No
Project Management
No
Staff Management
No
Time Tracking
No
Tax Practice Management
Approval Process Control
No
Billing & Invoicing
No
Client Management
No
Client Portal
No
Document Management
No
Due Date Tracking
No
Scenario Planning
No
Tax Filing
No
Tax Forms
No
Workflow Management
No
