Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Boosting customer satisfaction, driving revenue growth, and streamlining business operations are all within reach. Leverage the extensive capabilities, outstanding user experience, and versatile configuration options provided by CIS Infinity: automate tedious tasks, transition from paper-based methods to digital solutions, and enhance your revenue flow without incurring high customization costs. With CIS Infinity’s intuitive interface and integrated tools, you can access essential data and information precisely when you need it, ensuring top-notch customer service. Say goodbye to costly coding projects by utilizing the advanced configuration options available in CIS Infinity. Easily and swiftly adjust rules, rates, and actions as new needs arise. Effectively manage and streamline your utility operations with digitized systems that allow you to concentrate on your core business. With a proven track record of 25 years, over 150 successful implementations, and a team of industry experts, we stand as your reliable technology partner for ongoing success. Our commitment to innovation ensures that you will always have the support you need to thrive in a competitive landscape.
Description
Capture digital interactions as they unfold, leverage insights from that information, and suggest timely actions to improve the online customer experience—precisely when needed. Oracle Infinity Behavioral Intelligence enhances the customer's digital journey in real time, ensuring their online activities are not only relevant but tailored to their preferences. By utilizing real-time customer behaviors, businesses can refine their approach to improve overall experience. Foster greater engagement and loyalty by offering content, promotions, and offers that align perfectly with the interests of each individual visitor, customer, or prospective client. Implement a scalable system that evolves alongside your business needs. Built on a cutting-edge big data framework, Oracle Infinity serves as a digital intelligence solution that provides exceptional data collection and accessibility capabilities. Collect detailed information about each customer to gain insights into their behaviors and craft more customized experiences. Consolidate all online behavioral data into a single, cohesive repository to streamline analysis and enhance decision-making processes. By doing so, businesses can stay ahead of trends and continuously adapt to the changing needs of their audience.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Eloqua
No
Oracle Audience Segmentation
No
Oracle Marketing
No
Oracle Maxymiser
No
Oracle Responsys
No
Integrations
Eloqua
Yes
Oracle Audience Segmentation
Yes
Oracle Marketing
Yes
Oracle Maxymiser
Yes
Oracle Responsys
Yes
Pricing Details
$300000 one-time payment
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Advanced Utility Systems
Country
United States
Website
www.advancedutility.com/solutions/infinity-cis
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/cx/marketing/digital-intelligence/
Product Features
Utility Billing
ACH Payment Processing
No
Account Management
Yes
Billing & Invoicing
Yes
Cable
No
Collections Management
Yes
Customer Management
Yes
Electricity
No
Meter Management
Yes
Metered Billing
Yes
Move In / Move Out
No
Natural Gas
No
Non-Metered Billing
Yes
Online Payment Processing
Yes
Penalty / Cut-Off Processing
Yes
Rate Management
Yes
Service Call Management
No
Trash
No
Water
No
Work Order Management
Yes
Product Features
Web Analytics
Campaign Management
No
Conversion Tracking
No
Form Analytics
No
Goal Tracking
No
Keyword Tracking
No
Multiple Site Management
No
Pageview Tracking
No
Referral Source Tracking
No
Site Search Tracking
No
Time on Site Tracking
No
User Interaction Tracking
No