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Description
CCM Gateway presents an advanced approach to overcoming the difficulties associated with archiving and handling transactional communications with customers. It is compatible with leading enterprise content management systems as well as document and archiving solutions from well-known providers such as Alfresco, Microsoft, and IBM. This innovative tool facilitates universal archiving of print streams and their conversion across various sectors and business applications. It effectively classifies, transforms, indexes, and securely stores large volumes of diverse document types. The solution accommodates a broad spectrum of source document formats, including AFP, Xerox Metacode, PCL, PostScript, and images. By enabling seamless customer communications and universal archiving of print streams, it supports multiple applications, formats, and document categories. This capability allows for the migration of archives to more modern and cost-efficient platforms. Additionally, it can transform, index, and load print streams into systems like Alfresco and SharePoint while achieving compression rates that can reach up to 95%, making it an invaluable resource for organizations seeking to optimize their document management processes. Overall, CCM Gateway stands out as a comprehensive solution that enhances efficiency and reduces costs in managing customer communications.
Description
Xerox® DocuShare® serves as a robust content management solution aimed at enhancing the efficiency of your organization. With documents, images, layouts, and presentations stored in Xerox® DocuShare®, your team can easily access the resources necessary for effective collaboration, informed decision-making, and task completion. Centralizing all files in one platform not only streamlines workflows but also aids in maintaining organization and focus. The system enables the capture, indexing, and storage of both structured and unstructured content, facilitating a seamless transition to a digital office environment. Additionally, DocuShare® fosters enhanced communication through document-level collaboration features, allowing various departments and remote teams to operate with greater efficiency. To safeguard sensitive information and reduce risks, it offers user- and group-based access controls, along with comprehensive tracking, reporting, and retention capabilities. Furthermore, its powerful search functionality ensures that critical business content is easily retrievable, regardless of whether users are at their desks, on mobile devices, or utilizing a multifunction printer (MFP). Such features collectively empower organizations to maximize productivity and maintain a competitive edge in their respective industries.
API Access
Has API
API Access
Has API
Integrations
Microsoft 365
AIDA
AccuRoute
Alfresco Digital Business Platform
Docker
DocuShare
Docusign
Equitrac Express
Esker
Esko Software
Integrations
Microsoft 365
AIDA
AccuRoute
Alfresco Digital Business Platform
Docker
DocuShare
Docusign
Equitrac Express
Esker
Esko Software
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Crawford Technologies
Founded
1995
Country
Canada
Website
www.crawfordtech.com
Vendor Details
Company Name
Xerox
Founded
1948
Country
United States
Website
www.xerox.com/en-us/services/enterprise-content-management
Product Features
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Product Features
Content Management
Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management
Document Management
Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control
