Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The value we promise to our customers begins with an exceptional experience during the awareness phase, remains a key focus throughout the buying journey, and extends into the post-purchase phase. Our deep engagement with the customer community is crucial, as it reveals the genuine value of our offerings on a daily basis. Our teams prioritize activities that align with the needs and insights of our diverse global customer base. By fostering close relationships with our customers, we set ourselves apart from the competition. We recognize the importance of providing reliable data, and we take it upon ourselves to facilitate a swift and straightforward path to that information. Our commitment to your success will be evident, as we strive to guide you like a beacon on your journey. Ultimately, your achievements are intertwined with ours, and we are dedicated to supporting you every step of the way.
Description
parcelLab is a truly global enterprise software provider. It allows brands to increase revenue, reduce operational costs and complexity, and optimize the customer experience.
Our award-winning platform for post-purchase enables brands to transform operational touchpoints from mundane into the most differentiated, personalized experience. This creates unique moments of pure delight for their customers.
We are trusted by over 800 brands, including IKEA and Chico's. We track shipping data from 350 carriers and actively manage the after-purchase experience in 175 countries.
Find out more about parcelLab.com
API Access
Has API
API Access
Has API
Integrations
Budbee
Delhivery
FedEx Ship Manager
Foodetective
Paack
SAP Store
SEUR PRO
Salesforce
Zendesk
Integrations
Budbee
Delhivery
FedEx Ship Manager
Foodetective
Paack
SAP Store
SEUR PRO
Salesforce
Zendesk
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CAP Systems
Website
www.capsystems.com
Vendor Details
Company Name
parcelLab
Founded
2015
Country
United States
Website
parcellab.com
Product Features
Fund Accounting
Accounts Payable
Accounts Receivable
Activity Tracking
Asset Management
Bank Reconciliation
Budgeting & Forecasting
Compliance Management
Donor Management
General Ledger
Partnership Accounting
Purchasing & Receiving
Product Features
Returns Management
3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection
Shipment Tracking
Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration
Shipping
Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management