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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

The C1 Connected Experience (C1CX) is a comprehensive solution designed to revolutionize the way employees, customers, and technology interact by incorporating generative AI to speed up automation and utilizing state-of-the-art collaboration tools to improve work quality. The sophisticated orchestration capabilities of C1CX enable organizations to integrate these features into their current infrastructures, allowing for modernization while mitigating the risks tied to completely replacing existing technology investments. This strategy guarantees fluent and cohesive interactions across multiple channels and transitions, preserving a consistent experience for users. By harnessing the power of C1 Elly™, C1's enterprise AI platform, C1CX not only accelerates the implementation of automation but also fosters remarkable business growth while enhancing engagement for both employees and customers. Ultimately, C1CX empowers organizations to stay competitive in an ever-evolving digital landscape.

Description

Vantage Lens is a cutting-edge tool designed to measure employee experiences, providing significant insights into the workplace environment across various organizations globally. By examining live data from platforms such as Glassdoor, LinkedIn, and Google, it creates a detailed composite score known as the VLens score, which evaluates the overall employee experience. Job seekers can utilize Vantage Lens to access crucial information regarding a company's workforce environment, informed by the genuine feedback of both current and past employees. With in-depth reports sourced from LinkedIn, Glassdoor, and Google Reviews, users can pinpoint specific areas where a company could enhance its offerings. What distinguishes Vantage Lens is its capability to perform simultaneous comparisons among competing or similar firms. It employs a distinctive methodology that merges scores from LinkedIn, Google Reviews, and Glassdoor, producing an average score that encapsulates the company's holistic employee experience. Additionally, this tool empowers organizations to identify trends and benchmark their performance against industry standards, making it a valuable asset for improving workplace culture.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Amazon Web Services (AWS) Yes 
Avaya Cloud Office Yes 
C1 Elly Yes 
Dell APEX Yes 
Genesys Cloud CX Yes 
Google Yes 
IBM Cloud Yes 
Microsoft 365 Yes 
Salesforce Yes 
VMware Cloud Yes 

Integrations

Amazon Web Services (AWS) No 
Avaya Cloud Office No 
C1 Elly No 
Dell APEX No 
Genesys Cloud CX No 
Google No 
IBM Cloud No 
Microsoft 365 No 
Salesforce No 
VMware Cloud No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

C1

Founded

1993

Country

United States

Website

www.onec1.com/solutions/customer-experience

Vendor Details

Company Name

Vantage Lens

Founded

2014

Country

India

Website

www.vantagelens.com

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Product Features

Employee Engagement

Benchmarking No 
Cultural Alignment No 
Employee Awards No 
Employee Guides No 
Employee Recognition No 
Feedback Management No 
Goal Management No 
Health & Wellness Programs No 
Performance Management No 
Pulse Surveys No 

Recruitment Marketing

Candidate Relationship Management No 
Careers Page No 
Custom Branding No 
Email Marketing No 
Internal HR No 
Marketing Automation No 
Multi-Channel Marketing No 
Recruitment Management No 
Reporting / Analytics No 
SMS / Text Messaging No 
Social Recruiting No 

Alternatives

Happ CX Platform Reviews

Happ CX Platform

Happ Consulting Services

Alternatives