Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The C1 Connected Experience (C1CX) is a comprehensive solution designed to revolutionize the way employees, customers, and technology interact by incorporating generative AI to speed up automation and utilizing state-of-the-art collaboration tools to improve work quality. The sophisticated orchestration capabilities of C1CX enable organizations to integrate these features into their current infrastructures, allowing for modernization while mitigating the risks tied to completely replacing existing technology investments. This strategy guarantees fluent and cohesive interactions across multiple channels and transitions, preserving a consistent experience for users. By harnessing the power of C1 Elly™, C1's enterprise AI platform, C1CX not only accelerates the implementation of automation but also fosters remarkable business growth while enhancing engagement for both employees and customers. Ultimately, C1CX empowers organizations to stay competitive in an ever-evolving digital landscape.
Description
Vantage Lens is a cutting-edge tool designed to measure employee experiences, providing significant insights into the workplace environment across various organizations globally. By examining live data from platforms such as Glassdoor, LinkedIn, and Google, it creates a detailed composite score known as the VLens score, which evaluates the overall employee experience.
Job seekers can utilize Vantage Lens to access crucial information regarding a company's workforce environment, informed by the genuine feedback of both current and past employees. With in-depth reports sourced from LinkedIn, Glassdoor, and Google Reviews, users can pinpoint specific areas where a company could enhance its offerings.
What distinguishes Vantage Lens is its capability to perform simultaneous comparisons among competing or similar firms. It employs a distinctive methodology that merges scores from LinkedIn, Google Reviews, and Glassdoor, producing an average score that encapsulates the company's holistic employee experience. Additionally, this tool empowers organizations to identify trends and benchmark their performance against industry standards, making it a valuable asset for improving workplace culture.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Amazon Web Services (AWS)
Yes
Avaya Cloud Office
Yes
C1 Elly
Yes
Dell APEX
Yes
Genesys Cloud CX
Yes
Google
Yes
IBM Cloud
Yes
Microsoft 365
Yes
Salesforce
Yes
VMware Cloud
Yes
Integrations
Amazon Web Services (AWS)
No
Avaya Cloud Office
No
C1 Elly
No
Dell APEX
No
Genesys Cloud CX
No
Google
No
IBM Cloud
No
Microsoft 365
No
Salesforce
No
VMware Cloud
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
C1
Founded
1993
Country
United States
Website
www.onec1.com/solutions/customer-experience
Vendor Details
Company Name
Vantage Lens
Founded
2014
Country
India
Website
www.vantagelens.com
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Product Features
Employee Engagement
Benchmarking
No
Cultural Alignment
No
Employee Awards
No
Employee Guides
No
Employee Recognition
No
Feedback Management
No
Goal Management
No
Health & Wellness Programs
No
Performance Management
No
Pulse Surveys
No
Recruitment Marketing
Candidate Relationship Management
No
Careers Page
No
Custom Branding
No
Email Marketing
No
Internal HR
No
Marketing Automation
No
Multi-Channel Marketing
No
Recruitment Management
No
Reporting / Analytics
No
SMS / Text Messaging
No
Social Recruiting
No