Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The C1 Connected Experience (C1CX) is a comprehensive solution designed to revolutionize the way employees, customers, and technology interact by incorporating generative AI to speed up automation and utilizing state-of-the-art collaboration tools to improve work quality. The sophisticated orchestration capabilities of C1CX enable organizations to integrate these features into their current infrastructures, allowing for modernization while mitigating the risks tied to completely replacing existing technology investments. This strategy guarantees fluent and cohesive interactions across multiple channels and transitions, preserving a consistent experience for users. By harnessing the power of C1 Elly™, C1's enterprise AI platform, C1CX not only accelerates the implementation of automation but also fosters remarkable business growth while enhancing engagement for both employees and customers. Ultimately, C1CX empowers organizations to stay competitive in an ever-evolving digital landscape.
Description
Enhance Your Workforce Experience. Discover the untapped potential within your organization and positively influence your financial outcomes by fostering growth, opportunities, and personal fulfillment for your greatest asset—your employees. The Future of Work Is Here with TeamOnUP. At TeamOnUP, we understand that a sense of purpose fuels productivity; when employees feel appreciated and recognize how their roles contribute to the company’s broader goals, they become both happier and more effective. Facilitate Access to Growth and Opportunities. Your company acts as a marketplace where employees seek to acquire growth, opportunities, and self-fulfillment. Implement comprehensive tools that delve into the core of what your employees think, feel, and desire in both their professional and personal lives. Cultivate a Passion for Life Development. Equip your employees with our proven, data-driven BOLD Method Assessment, which emphasizes four key areas: professional presence, focus and execution, overall wellbeing, and learning agility. By committing to these principles, your organization can create a thriving environment where employees are motivated to excel and contribute meaningfully.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon Web Services (AWS)
Yes
Avaya Cloud Office
Yes
C1 Elly
Yes
Dell APEX
Yes
Genesys Cloud CX
Yes
Google
Yes
IBM Cloud
Yes
Microsoft 365
Yes
Salesforce
Yes
VMware Cloud
Yes
Integrations
Amazon Web Services (AWS)
No
Avaya Cloud Office
No
C1 Elly
No
Dell APEX
No
Genesys Cloud CX
No
Google
No
IBM Cloud
No
Microsoft 365
No
Salesforce
No
VMware Cloud
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
C1
Founded
1993
Country
United States
Website
www.onec1.com/solutions/customer-experience
Vendor Details
Company Name
OnUP
Founded
2018
Country
United States
Website
www.teamonup.com
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Product Features
Assessment
Certification Management
No
Individualized Assessments
Yes
Multi-User Collaboration
No
Proctoring
No
Scoring
No
Skill Testing
No
Surveys
No
Test / Quiz Creation
No
Coaching
Appointment Scheduling
Yes
Billing & Invoicing
No
Business Coaching
No
Client Management
No
Goal Setting / Tracking
Yes
Life Coaching
No
Mentor/Coach Matching
Yes
Program Management
No
Progress Tracking
Yes
Sport Coaching
No
Employee Engagement
Benchmarking
Yes
Cultural Alignment
No
Employee Awards
No
Employee Guides
No
Employee Recognition
Yes
Feedback Management
Yes
Goal Management
Yes
Health & Wellness Programs
No
Performance Management
Yes
Pulse Surveys
Yes
OKR
Benchmarking
No
Feedback Management
Yes
Goal Management
Yes
KPIs
Yes
Prioritization
No
Progress Tracking
Yes
Strategic Planning
No
Performance Management
360 Degree Feedback
No
Compensation Management
No
Custom Rating Scales
No
Customizable Templates
Yes
Individual Development Plans
Yes
On-going Performance Tracking
Yes
Peer Appraisals
No
Review Cycle Tracking
No
Self Service Portal
Yes
Self-Appraisals
Yes
Skills Assessments
No
Weighted Performance Measures
No
Talent Management
Career Development Planning
No
Compensation Management
No
Competency Management
Yes
Employee Lifecycle Management
Yes
Goal Setting / Tracking
Yes
Job Description Management
No
Onboarding
Yes
Performance Appraisal
Yes
Recruiting Management
No
Succession Planning
No
Training Management
Yes