Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The C1 Connected Experience (C1CX) is a comprehensive solution designed to revolutionize the way employees, customers, and technology interact by incorporating generative AI to speed up automation and utilizing state-of-the-art collaboration tools to improve work quality. The sophisticated orchestration capabilities of C1CX enable organizations to integrate these features into their current infrastructures, allowing for modernization while mitigating the risks tied to completely replacing existing technology investments. This strategy guarantees fluent and cohesive interactions across multiple channels and transitions, preserving a consistent experience for users. By harnessing the power of C1 Elly™, C1's enterprise AI platform, C1CX not only accelerates the implementation of automation but also fosters remarkable business growth while enhancing engagement for both employees and customers. Ultimately, C1CX empowers organizations to stay competitive in an ever-evolving digital landscape.
Description
We are the creators of OneHub, an acclaimed software designed to enhance employee experiences. This platform serves as a centralized hub for global employee benefits, recognition, rewards, and communication solutions. By consolidating all aspects of rewards and benefits, along with effective communication tools, OneHub enables international organizations to manage their employee offerings seamlessly in one location. The software is user-friendly, adaptable, and accessible on any device, at any time, from anywhere. With the ability to craft and implement outstanding employee experiences, OneHub boasts intuitive, mobile-first technology that integrates smoothly with existing HR systems. It also provides real-time insights and reporting capabilities to help organizations make informed decisions. Additionally, our user-friendly social recognition app allows you and your employees to express genuine, timely gratitude, no matter where you are or what you are doing. This feature complements OneHub | Recognition, enhancing your expressions of appreciation with an additional incentive, such as instantly redeemable vouchers to reward your diligent staff members for their hard work and dedication. This holistic approach ensures that recognition and rewards are not only meaningful but also readily accessible.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon Web Services (AWS)
Yes
Avaya Cloud Office
Yes
C1 Elly
Yes
Dell APEX
Yes
Genesys Cloud CX
Yes
Google
Yes
Google Docs
No
IBM Cloud
Yes
Microsoft 365
Yes
Salesforce
Yes
Integrations
Amazon Web Services (AWS)
No
Avaya Cloud Office
No
C1 Elly
No
Dell APEX
No
Genesys Cloud CX
No
Google
No
Google Docs
Yes
IBM Cloud
No
Microsoft 365
No
Salesforce
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
C1
Founded
1993
Country
United States
Website
www.onec1.com/solutions/customer-experience
Vendor Details
Company Name
Benefex
Founded
2003
Country
United Kingdom
Website
www.hellobenefex.com
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Product Features
Employee Engagement
Benchmarking
No
Cultural Alignment
No
Employee Awards
No
Employee Guides
No
Employee Recognition
Yes
Feedback Management
No
Goal Management
No
Health & Wellness Programs
No
Performance Management
No
Pulse Surveys
No