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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

The C1 Connected Experience (C1CX) is a comprehensive solution designed to revolutionize the way employees, customers, and technology interact by incorporating generative AI to speed up automation and utilizing state-of-the-art collaboration tools to improve work quality. The sophisticated orchestration capabilities of C1CX enable organizations to integrate these features into their current infrastructures, allowing for modernization while mitigating the risks tied to completely replacing existing technology investments. This strategy guarantees fluent and cohesive interactions across multiple channels and transitions, preserving a consistent experience for users. By harnessing the power of C1 Elly™, C1's enterprise AI platform, C1CX not only accelerates the implementation of automation but also fosters remarkable business growth while enhancing engagement for both employees and customers. Ultimately, C1CX empowers organizations to stay competitive in an ever-evolving digital landscape.

Description

We are the creators of OneHub, an acclaimed software designed to enhance employee experiences. This platform serves as a centralized hub for global employee benefits, recognition, rewards, and communication solutions. By consolidating all aspects of rewards and benefits, along with effective communication tools, OneHub enables international organizations to manage their employee offerings seamlessly in one location. The software is user-friendly, adaptable, and accessible on any device, at any time, from anywhere. With the ability to craft and implement outstanding employee experiences, OneHub boasts intuitive, mobile-first technology that integrates smoothly with existing HR systems. It also provides real-time insights and reporting capabilities to help organizations make informed decisions. Additionally, our user-friendly social recognition app allows you and your employees to express genuine, timely gratitude, no matter where you are or what you are doing. This feature complements OneHub | Recognition, enhancing your expressions of appreciation with an additional incentive, such as instantly redeemable vouchers to reward your diligent staff members for their hard work and dedication. This holistic approach ensures that recognition and rewards are not only meaningful but also readily accessible.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) Yes 
Avaya Cloud Office Yes 
C1 Elly Yes 
Dell APEX Yes 
Genesys Cloud CX Yes 
Google Yes 
Google Docs No 
IBM Cloud Yes 
Microsoft 365 Yes 
Salesforce Yes 
VMware Cloud Yes 

Integrations

Amazon Web Services (AWS) No 
Avaya Cloud Office No 
C1 Elly No 
Dell APEX No 
Genesys Cloud CX No 
Google No 
Google Docs Yes 
IBM Cloud No 
Microsoft 365 No 
Salesforce No 
VMware Cloud No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

C1

Founded

1993

Country

United States

Website

www.onec1.com/solutions/customer-experience

Vendor Details

Company Name

Benefex

Founded

2003

Country

United Kingdom

Website

www.hellobenefex.com

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Product Features

Employee Engagement

Benchmarking No 
Cultural Alignment No 
Employee Awards No 
Employee Guides No 
Employee Recognition Yes 
Feedback Management No 
Goal Management No 
Health & Wellness Programs No 
Performance Management No 
Pulse Surveys No 

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