Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The C1 Connected Experience (C1CX) is a comprehensive solution designed to revolutionize the way employees, customers, and technology interact by incorporating generative AI to speed up automation and utilizing state-of-the-art collaboration tools to improve work quality. The sophisticated orchestration capabilities of C1CX enable organizations to integrate these features into their current infrastructures, allowing for modernization while mitigating the risks tied to completely replacing existing technology investments. This strategy guarantees fluent and cohesive interactions across multiple channels and transitions, preserving a consistent experience for users. By harnessing the power of C1 Elly™, C1's enterprise AI platform, C1CX not only accelerates the implementation of automation but also fosters remarkable business growth while enhancing engagement for both employees and customers. Ultimately, C1CX empowers organizations to stay competitive in an ever-evolving digital landscape.
Description
Evolv AI is an automated design thinking platform that understands your experimentation goals, guides you in making effective experimentation decisions, and continuously learns from the outcomes of those decisions.
API Access
Has API
No
API Access
Has API
No
Integrations
Salesforce
Yes
Adobe Analytics
No
Akamai Media Analytics
No
Amazon Web Services (AWS)
Yes
C1 Elly
Yes
Contentsquare
No
Datadog
No
Dell APEX
Yes
Genesys Cloud CX
Yes
Google
Yes
Integrations
Salesforce
Yes
Adobe Analytics
Yes
Akamai Media Analytics
Yes
Amazon Web Services (AWS)
No
C1 Elly
No
Contentsquare
Yes
Datadog
Yes
Dell APEX
No
Genesys Cloud CX
No
Google
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$0/Year
Evolv Ai offers a wide array of features that can be purchased as packages or a la carte. This flexible approach allows customers to tailor their experience to specific use cases.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
C1
Founded
1993
Country
United States
Website
www.onec1.com/solutions/customer-experience
Vendor Details
Company Name
Evolv Al
Founded
2013
Country
United States
Website
hubs.li/Q02Qxym10
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Product Features
AB Testing
Audience Targeting
Yes
Campaign Segmentation
Yes
Funnel Analysis
Yes
Heatmaps
Yes
Landing Pages / Web Forms
Yes
Multivariate Testing
Yes
Split Testing
Yes
Statistical Relevance Analysis
Yes
Surveys
Yes
Test Scheduling
Yes
Visual Editor
Yes
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
Yes
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
No
Text Analysis
No
Trend Analysis
Yes
Website Optimization Tools
Competitor Analysis
No
Content Management
Yes
Keyword Research Tools
Yes
Link Management
No
Performance Metrics
Yes
Problem Area Alerts
Yes