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Description
Bzz serves as a comprehensive digital platform for managing waitlists, queues, and reservations, specifically tailored for restaurants, fast-casual dining spots, food halls, and groups with multiple locations. Customers can easily join the waitlist by scanning a QR code or tapping an NFC device, all without the need for app downloads or incurring SMS charges, and they benefit from an interactive browser-based buzzer that provides audio, push notifications, and vibration alerts when their table becomes available. During their wait time, Bzz enhances the guest experience by delivering targeted marketing messages that promote drink specials and appetizer options, effectively encouraging customers to increase their spending prior to being seated. The platform also empowers staff to efficiently handle walk-ins and online bookings through a unified dashboard that includes a user-friendly drag-and-drop floor plan editor, real-time tracking of occupancy levels, two-way communication with guests, GPS-verified presence, and detailed analytics on wait times and peak periods. Additionally, Bzz offers customizable white-label branding solutions and features a free plan, as well as various paid subscription options that provide extra buzzers, personalized branding, advertising opportunities, and advanced analytics capabilities. This versatility makes Bzz an ideal choice for establishments looking to streamline operations while enhancing the overall dining experience for patrons.
Description
Exceptional relationships with guests begin at this point. Provide visitors with an unforgettable online experience that encourages their return — we value your vision and your ability to innovate. It would be our pleasure to contribute to your achievements. From your website's landing page to the confirmation emails received by guests, our reservation widget allows you to deliver a distinct online booking experience that reflects the unique essence of your restaurant. You can optimize daily operations without disrupting the service flow, as the reservation system is crafted to allocate tables in the same manner that you would. Formitable centralizes all your information seamlessly; whether it's dietary preferences, customer feedback, or spending habits, a comprehensive guest history is accessible with just a click. To minimize financial losses from no-shows, you can implement down payments and prepaid bookings by simply determining the amount and refund timeline while accepting various payment methods, including iDeal, PayPal, and credit cards. Additionally, you can receive complimentary real-time reservations from Google, ensuring your bookings sync effortlessly with your POS system, enhancing overall efficiency and service quality. This cohesive integration elevates the guest experience, making every interaction memorable and valuable.
API Access
Has API
No
API Access
Has API
No
Integrations
AreTheyHappy
No
ElectroNeek
No
Google Business Profile
No
GuestCompass
No
Lightspeed Retail
No
Mailchimp
No
Resy OS
No
SO Connect
No
Shiftbase
No
unTill
No
Integrations
AreTheyHappy
Yes
ElectroNeek
Yes
Google Business Profile
Yes
GuestCompass
Yes
Lightspeed Retail
Yes
Mailchimp
Yes
Resy OS
Yes
SO Connect
Yes
Shiftbase
Yes
unTill
Yes
Pricing Details
Free
Starts from $11.99. Our top package is $29.99 per month. No per table fees.
Free Trial
Yes
Free Version
Yes
Pricing Details
€69 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Bzz Order Tracking Limited
Founded
2026
Country
Ireland
Website
bzz-app.com
Vendor Details
Company Name
Formitable
Founded
2017
Country
Netherlands
Website
formitable.com
Product Features
Queue Management
Appointment Scheduling
No
Calendar
No
Communication Tools
No
Contactless
No
Customer Surveys
No
Dashboard
No
For Banks
No
For Government
No
For Healthcare
No
For Restaurants
No
For Retail
No
SMS Marketing
No
Supports Multiple Counters
No
Virtual Queue
No
Restaurant Reservations
Capacity Monitoring
No
Custom Reservation Inventory
Yes
Deposits / Prepayment Processing
No
Email Marketing
Yes
Facebook Reservations
No
Feedback Management
No
Guest Data
No
Guest Notifications
Yes
Mobile App Booking
No
Online / Website Reservations
Yes
Reminders
No
Reporting / Analytics
Yes
Seat / Table Optimization
Yes
Text/SMS Communications
Yes
Waitlist Management
Yes
Waitlist
Alerts/Notifications
Yes
Customer Database
No
For Restaurants
Yes
Prioritization
Yes
Public Waitlist
Yes
Reporting & Statistics
No
Self Check-in
Yes
Waiting Time Tracking
Yes
Waitlist Status Tracking
Yes
Product Features
Email Marketing
A/B Testing
No
Artificial Intelligence
No
Auto-Responders
No
CAN SPAM Compliance
No
Customer Surveys
No
Drip Campaigns
No
Dynamic Content
No
Event Triggered Email
No
Image Library
No
Landing Pages/Web Forms
No
Mailing List Management
No
Mobile Optimized Emails
No
Reporting/Analytics
No
Subscriber Management
No
Template Management
No
WYSIWYG Email Editor
No
Restaurant Management
Billing & Invoicing
No
Built-in Accounting
No
Employee Management
No
Food Costing
No
Inventory Management
No
Kitchen Management
No
Menu Management
No
Payroll Management
No
Point of Sale (POS)
No
Reporting/Analytics
No
Reservations Management
No
Sales Tracking
No
Table Management
No
Wait List Management
No
Waitstaff Management
No
Restaurant Reservations
Capacity Monitoring
No
Custom Reservation Inventory
No
Deposits / Prepayment Processing
No
Email Marketing
No
Facebook Reservations
No
Feedback Management
No
Guest Data
No
Guest Notifications
No
Mobile App Booking
No
Online / Website Reservations
No
Reminders
No
Reporting / Analytics
No
Seat / Table Optimization
No
Text/SMS Communications
No
Waitlist Management
No
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
