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Description
Bzz serves as a comprehensive digital platform for managing waitlists, queues, and reservations, specifically tailored for restaurants, fast-casual dining spots, food halls, and groups with multiple locations. Customers can easily join the waitlist by scanning a QR code or tapping an NFC device, all without the need for app downloads or incurring SMS charges, and they benefit from an interactive browser-based buzzer that provides audio, push notifications, and vibration alerts when their table becomes available. During their wait time, Bzz enhances the guest experience by delivering targeted marketing messages that promote drink specials and appetizer options, effectively encouraging customers to increase their spending prior to being seated. The platform also empowers staff to efficiently handle walk-ins and online bookings through a unified dashboard that includes a user-friendly drag-and-drop floor plan editor, real-time tracking of occupancy levels, two-way communication with guests, GPS-verified presence, and detailed analytics on wait times and peak periods. Additionally, Bzz offers customizable white-label branding solutions and features a free plan, as well as various paid subscription options that provide extra buzzers, personalized branding, advertising opportunities, and advanced analytics capabilities. This versatility makes Bzz an ideal choice for establishments looking to streamline operations while enhancing the overall dining experience for patrons.
Description
Exceptional relationships with guests begin at this point. Provide visitors with an unforgettable online experience that encourages their return — we value your vision and your ability to innovate. It would be our pleasure to contribute to your achievements. From your website's landing page to the confirmation emails received by guests, our reservation widget allows you to deliver a distinct online booking experience that reflects the unique essence of your restaurant. You can optimize daily operations without disrupting the service flow, as the reservation system is crafted to allocate tables in the same manner that you would. Formitable centralizes all your information seamlessly; whether it's dietary preferences, customer feedback, or spending habits, a comprehensive guest history is accessible with just a click. To minimize financial losses from no-shows, you can implement down payments and prepaid bookings by simply determining the amount and refund timeline while accepting various payment methods, including iDeal, PayPal, and credit cards. Additionally, you can receive complimentary real-time reservations from Google, ensuring your bookings sync effortlessly with your POS system, enhancing overall efficiency and service quality. This cohesive integration elevates the guest experience, making every interaction memorable and valuable.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
AreTheyHappy
Google Business Profile
GuestCompass
Lightspeed Retail
Mailchimp
Resy OS
SO Connect
Shiftbase
unTill
Integrations
AreTheyHappy
Google Business Profile
GuestCompass
Lightspeed Retail
Mailchimp
Resy OS
SO Connect
Shiftbase
unTill
Pricing Details
Free
Free Trial
Free Version
Pricing Details
€69 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Bzz Order Tracking Limited
Founded
2026
Country
Ireland
Website
bzz-app.com
Vendor Details
Company Name
Formitable
Founded
2017
Country
Netherlands
Website
formitable.com
Product Features
Queue Management
Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management
Waitlist
Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking
Product Features
Email Marketing
A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor
Restaurant Management
Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
