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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Buzzmax serves as an online platform dedicated to review and reputation management, specifically tailored for local service-oriented businesses. It enables these businesses to efficiently solicit customer feedback via text messages after obtaining consent from customers, while also allowing them to keep an eye on their Google reviews and compose responses to favorable feedback that aligns with the business’s tone. Additionally, Buzzmax includes features for scheduling posts on Google Business Profile and offers RepGuard, a tool designed for monitoring insufficient ratings. The platform accommodates the management of multiple business locations, with its pricing and plans determined by location; larger businesses can opt for enterprise solutions. Overall, Buzzmax is designed for companies that aim to streamline their review solicitation, response strategies, and Google Business Profile management all in one cohesive system. By providing these comprehensive tools, Buzzmax empowers businesses to enhance their online reputation effectively.

Description

Break down departmental barriers and simplify IT processes while addressing bottlenecks using Reply Pro's comprehensive suite of tools. By involving all your departments in the customer experience (CX) journey, you can enhance customer satisfaction and uncover potential revenue streams. Our solution consolidates all your customer engagement channels into one convenient inbox, equipping you with the necessary tools and automation to lower expenses while making customer interactions seamless. With Reply Pro’s advanced capabilities, you can effectively scale genuine customer engagement, improve reporting functionality, and streamline resolution processes, all while reducing costs associated with both software and personnel. Additionally, our platform enables you to oversee and reply to online reviews from major websites, allowing you to gather valuable first-party feedback. We also assist in creating and refining third-party profiles and location-specific pages, which ultimately drives more traffic, boosts engagement, and attracts new customers to your business. With our tools, your organization can achieve greater efficiency and cultivate a more positive customer relationship.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Google Business Profile Yes 

Integrations

Google Business Profile No 

Pricing Details

$147/month per location
Plans are $147–$547 per location per month, or $97–$497 per location per month when billed yearly. Enterprise pricing is per business.
Free Trial No 
Free Version No 

Pricing Details

$29 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Buzzmax

Founded

2026

Country

United States

Website

buzzmax.ai

Vendor Details

Company Name

Basedin

Founded

2013

Country

United States

Website

replypro.io

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

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