Reply Pro Description
Reply Pro's end to-end tools can help you break down CX silos, eliminate IT complexities, and eliminate IT bottlenecks. All departments can be involved in the CX process. This will improve customer experience and help you identify revenue growth opportunities. We connect all of your engagement opportunities into one inbox, provide automation tools to reduce costs, and make customer interaction scalable. Reply Pro provides tools and automations to scale authentic customer engagement opportunities, reporting capabilities and easier resolution processes, while driving down costs (both software- and employee-related). Monitor and respond online reviews from all major sites. You can even collect your own 1st-party reviews. We can help you optimize 3rd-party profile pages and location pages, which will increase traffic, engagement, as well as customers.
Reply Pro Alternatives
Partoo
Let's work together to increase your online visibility and e-reputation in order to attract new customers to the points of sale. Automatically share information about your establishments in major directories, search engines, social media, and review sites. Whether reviews come from TripAdvisor, Google, Facebook or Google, you can centralize all the reviews left about your establishments. You can access regular reports, analyze them, and respond to them all from one interface. Encourage satisfied customers to leave positive reviews on Google Business Profile. Optimize your website using a store locator and customized pages per location. Your point of sale will stand out in the queries related to your activity. You can easily reply to messages sent to Google Business Profile or centrally. Let's increase your online visibility together and improve your e-reputation in order to attract new customers to our points of sale.
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Famepilot
Famepilot helps you organize your customer experience. Forward-thinking businesses around world use Famepilot to manage tons of feedback each year. 85% of customer interactions with you business now take place on your Google, Facebook and Twitter pages. Connect with customers who promote your brand online. Famepilot automates the customer feedback process. It captures your Net Promoter Score®, Sentiments over time, Testimonials, Online Reviews, and Online Reputation. Famepilot monitors your business activities on Google, Facebook, Twitter, 20+ review sites, and Twitter. This list is growing quickly. You can also suggest specific sites for your industry. All reviews posted online by customers can be reacted to via the Famepilot platform. Park comments for employees to respond. Do not leave any customer unanswered.
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Rannkly
Rannkly, an AI-driven software, can manage and improve the online reputation and social media platforms for a business from a single dashboard. It allows you to monitor, respond, and generate ratings and reviews for your business in order to build your brand. It automates the response process using time-saving technology. You can also schedule and publish social posts to all platforms with one click. All these features are combined with the all-in-one QR Code which allows both customer and organization to interact with each other using better technological tools. Customer can easily check out the services of the organization. Organization can also collect and organize customer data effectively. Customers can view the menus, offers, and coupons of the company. Organizations can manage their customer database with a single scan of WhatsApp. Accept payments via QR code and connect to your organization to increase public engagement
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Reputology
Google, Facebook, local search directories and employee review sites, as well as app directories and directories. You can track reviews about your products and services from one easy-to-use dashboard. Consumers expect a response within 24hrs of posting an online question. This is more than 80%. Receive automatic email notifications to keep up with new reviews and respond directly from the Reputology interface. Our native workflow tool allows you to track how your team responds to reviews and monitor the progress of each review. Reputology allows you to escalate issues to the right people so your team can provide top-notch customer service. Even if you are experienced in dealing with unhappy customers, responding to negative reviews can be daunting. It can be difficult to turn this into a scaleable process for your entire company. However, consistency is crucial for a high-quality response and resolution.
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Pricing
Pricing Starts At:
$29 per month
Free Version:
Yes
Integrations
No Integrations at this time
Company Details
Company:
Basedin
Year Founded:
2013
Headquarters:
United States
Website:
replypro.io
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Product Details
Platforms
SaaS
iPhone
iPad
Android
Customer Support
Phone Support
Online
Reply Pro Features and Options
Reputation Management Software
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Reply Pro User Reviews
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