Average Ratings 52 Ratings
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Description
BulkSMS is a cloud-based SMS messaging and business communication platform designed to help organizations deliver notifications, marketing campaigns, and automated text messages to customers and employees. The software provides a web-based messaging interface, downloadable desktop applications, and developer APIs for sending individual or bulk SMS messages. Its contact management tools allow users to organize recipients into groups, import contacts from Excel or CSV files, and maintain blocked number lists. Campaign management features include personalized messages, reusable templates, scheduled delivery, sender ID customization, and automated opt-in and opt-out management. Two-way SMS capabilities enable businesses to receive customer replies, manage conversations, and automate responses where supported by local mobile networks. BulkSMS offers a REST API with JSON support, webhooks, Unicode messaging, and integrations with websites, CRM platforms, and other business applications. The platform also supports RCS Business Messaging and WhatsApp Business Messaging for branded conversations and richer customer interactions. Reporting capabilities include message delivery statuses, sent and received message histories, campaign reporting, and SMS credit consumption tracking. BulkSMS provides connectivity to more than 800 mobile networks across over 180 countries, supporting customer engagement, transactional notifications, authentication workflows, and operational alerts.
Description
You can save contacts using various identifiers such as names or account numbers, and arrange them effortlessly through a drag-and-drop feature. Additionally, there's a straightforward process for uploading contact lists from .csv files without requiring any specific spreadsheet format, allowing users to select the columns they wish to include. Users can share their contact lists across different accounts and have the option to limit access to administrative features. Customization is key, as you can define allowable group sizes and utilize a translation tool. The system also supports offline message forwarding directly to email and can obscure personal information for privacy. A multi-chat window feature enhances usability, and lengthy messages sent to SMS devices are divided into manageable parts without any truncation. You can send and receive texts from any device capable of SMS, while a user-friendly messaging interface simplifies the addition and removal of temporary recipients, which is particularly advantageous for managing waiting lists. The setup process is quick and consists of creating, viewing, and editing contracts on a single page, along with additional fields for contact information. You can store customized canned messages, and there's a searchable and exportable log for messages. At the end of the day, you have the ability to delete all contacts, and a QR code is available for easy sign-up, making the entire experience seamless and efficient. This comprehensive system ensures that you can manage your contacts and communications with ease and flexibility.
API Access
Has API
Yes
API Access
Has API
No
Integrations
ActiveCampaign
Yes
Adobe Marketo Engage
Yes
ClickDimensions
Yes
Easyflow
Yes
EngageBay
Yes
Freshdesk
Yes
HostBill
Yes
Mailchimp
Yes
Microsoft Dynamics 365
Yes
Orderry
Yes
Integrations
ActiveCampaign
No
Adobe Marketo Engage
No
ClickDimensions
No
Easyflow
No
EngageBay
No
Freshdesk
No
HostBill
No
Mailchimp
No
Microsoft Dynamics 365
No
Orderry
No
Pricing Details
Pricing depends on quantity and region
Free Trial
Yes
Free Version
No
Pricing Details
$25 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
BulkSMS.com
Founded
2000
Country
South Africa
Website
bulksms.com
Vendor Details
Company Name
Contact Wireless
Country
United States
Website
secure.txtpage.com
Product Features
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
Yes
MMS
No
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
Yes
Mobile Keywords
Yes
Polls / Voting
No
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
No
Text-to-Win
No
Product Features
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
Yes
MMS
No
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
Yes
Mobile Keywords
Yes
Polls / Voting
No
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
No
Text-to-Win
No
