BulkSMS.com
4.6 out of 5 starsAverage Ratings 52 Ratings
Average Ratings 0 Ratings
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Description
BulkSMS is a cloud-based SMS messaging and business communication platform designed to help organizations deliver notifications, marketing campaigns, and automated text messages to customers and employees. The software provides a web-based messaging interface, downloadable desktop applications, and developer APIs for sending individual or bulk SMS messages. Its contact management tools allow users to organize recipients into groups, import contacts from Excel or CSV files, and maintain blocked number lists. Campaign management features include personalized messages, reusable templates, scheduled delivery, sender ID customization, and automated opt-in and opt-out management. Two-way SMS capabilities enable businesses to receive customer replies, manage conversations, and automate responses where supported by local mobile networks. BulkSMS offers a REST API with JSON support, webhooks, Unicode messaging, and integrations with websites, CRM platforms, and other business applications. The platform also supports RCS Business Messaging and WhatsApp Business Messaging for branded conversations and richer customer interactions. Reporting capabilities include message delivery statuses, sent and received message histories, campaign reporting, and SMS credit consumption tracking. BulkSMS provides connectivity to more than 800 mobile networks across over 180 countries, supporting customer engagement, transactional notifications, authentication workflows, and operational alerts.
Description
CompleteSMS is a comprehensive platform for business SMS communication, enabling organizations to effortlessly send and receive text messages through various channels like desktop, mobile, email, or web browser without the need for programming expertise. The platform accommodates both individual and bulk messaging, facilitating full two-way communication; users can initiate messages from their preferred interface, whether it's a browser, email application (like Gmail or Outlook), spreadsheet, or using an API, and any responses from recipients are directed back into the user’s inbox similar to standard messages. CompleteSMS also provides robust contact management capabilities, supporting an unlimited number of contacts and lists, customizable message templates for efficient communication, and the ability to send longer messages of up to 765 characters, alongside dedicated local area numbers known as "long codes." Users can benefit from message threading, schedule messages for later delivery, and ensure compliance with opt-out and blacklist regulations, such as managing “STOP” responses effectively. Additional functionalities include call forwarding, allowing customers who reach out to the SMS number to be directed to a voice-enabled device, as well as detailed reporting on user activity and message delivery, including error notifications. The platform is designed to adhere to regulatory standards, ensuring compliance with US 10DLC regulations and specific sender-ID requirements in various countries, ultimately providing a seamless and compliant SMS communication experience for businesses of all sizes.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
ACTIVE Network
Yes
ActiveCampaign
Yes
DojoExpert
Yes
Easyflow
Yes
EngageBay
Yes
Freshdesk
Yes
HostBill
Yes
Mailchimp
Yes
Microsoft Excel
No
Paessler PRTG
Yes
Integrations
ACTIVE Network
No
ActiveCampaign
No
DojoExpert
No
Easyflow
No
EngageBay
No
Freshdesk
No
HostBill
No
Mailchimp
No
Microsoft Excel
Yes
Paessler PRTG
No
Pricing Details
Pricing depends on quantity and region
Free Trial
Yes
Free Version
No
Pricing Details
$30 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
BulkSMS.com
Founded
2000
Country
South Africa
Website
bulksms.com
Vendor Details
Company Name
CompleteSMS
Founded
2001
Country
United States
Website
completesms.com
Product Features
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
Yes
MMS
No
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
Yes
Mobile Keywords
Yes
Polls / Voting
No
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
No
Text-to-Win
No
Product Features
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
