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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

The Bugzero change management issue tracking system is a software tool designed for enterprises to document and monitor the status of every issue identified by users until it is fully resolved. In Bugzero, an "issue" can range from a straightforward customer inquiry or request to a comprehensive technical description of an error or problem. This versatile software can be utilized by software developers and testers for tracking bugs, as well as by manufacturers for monitoring customer interactions and sales, and by IT help desks and other service providers for managing trouble tickets. Bugzero offers a web-based, enterprise-level solution that is both cost-effective and scalable, aimed at enhancing collaboration and efficiency within teams. Users can easily report issues, keep track of their resolution progress, and identify who is accountable for addressing each issue. The platform is designed to be user-friendly while also being adaptable, allowing it to be customized to fit the specific processes and workflows of various organizations. With its intuitive interface and robust functionality, Bugzero proves to be an effective tool for streamlining issue management. Additionally, its reliability ensures that organizations can focus on their core functions without being bogged down by unresolved issues.

Description

Experience a bug tracking system that is not only swift and user-friendly but also easily scalable, enabling you to resolve issues promptly and deliver outstanding products on schedule. With our complimentary tool, you can submit, monitor, and address bugs more efficiently through tailored workflows, organizational rules, and service level agreements (SLAs). You can conveniently log errors and track them according to your chosen criteria. Design custom views for your issue tracking software to prioritize the most pressing bugs. Utilize reports to analyze the number of logged bugs, their resolution status, and additional metrics. Engage with your team through interactive features like forums and discussions to keep everyone updated on their tasks. Establish rules that can automatically trigger updates in bug fields or in external applications. Email notifications ensure you and your team stay in the loop about new bugs, updates, and other important information. Furthermore, automate your SLAs to align with your customer's objectives and expectations, enhancing overall service quality. This comprehensive approach not only streamlines bug management but also fosters collaboration among team members, ultimately leading to improved product delivery.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Beamible
Bitbucket
Ema
GitHub
Integration.app
Kindo
Slack
Testuff
Truto
Vanta
Workato
Zoho Analytics
Zoho Desk
Zoho Projects

Integrations

Beamible
Bitbucket
Ema
GitHub
Integration.app
Kindo
Slack
Testuff
Truto
Vanta
Workato
Zoho Analytics
Zoho Desk
Zoho Projects

Pricing Details

$100 one-time payment
Free Trial
Free Version

Pricing Details

$40 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

WEBsina

Website

www.websina.com/bugzero/index.html

Vendor Details

Company Name

Zoho

Founded

1996

Country

United States

Website

www.zoho.com/bugtracker

Product Features

Automated Testing

Hierarchical View
Move & Copy
Parameterized Testing
Requirements-Based Testing
Security Testing
Supports Parallel Execution
Test Script Reviews
Unicode Compliance

Bug Tracking

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Product Features

Bug Tracking

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

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