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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Bugpilot is an AI-driven platform designed for bug resolution that assists SaaS teams in identifying, analyzing, ranking, and rectifying user-facing bugs. 1. Uncover hidden bugs that users may not report It’s surprising to learn that approximately 96% of bugs remain unreported by users, resulting in frustration, a loss of trust, and a negative user experience. 2. Empower power-users to quickly report actionable bugs With Bugpilot, users can easily highlight specific areas of the screen and include notes, providing detailed context about the issue they encountered and their expectations. This allows SaaS teams to receive comprehensive bug reports complete with visual evidence, descriptions, console logs, and network requests, among other details. 3. Resolve issues swiftly, thanks to AI-enhanced prioritization and solutions Bugpilot enables even those without technical expertise to identify problems in a matter of seconds. For each bug report, Bugpilot pinpoints possible causes such as failed network requests, ad blockers, coding mistakes, or user errors, allowing for rapid resolution and improved user satisfaction. Ultimately, this platform not only streamlines the bug-fixing process but also enhances the overall experience for users.

Description

Directly engage with your users to create superior software by identifying their common challenges. Resolve issues significantly faster than your competitors, allowing users to indicate precisely where problems occur. Replay bugs as they unfolded, gaining insight from your users' perspectives. Acknowledge their feedback to foster trust and strengthen relationships. Utilize user feedback surveys to gather important insights through targeted questionnaires seamlessly integrated into your application or website. Enjoy easy setup in just minutes for both mobile and web platforms, managing, tracking, and assigning tasks all in one centralized location. Beyond just screenshots and video replays, users can highlight and annotate the exact location of bugs. Streamline your processes by fully automating your workflow with Gleap, compatible with various platforms, including Zapier. Recognize and value users who are quick to report issues, as this appreciation can enhance user engagement. Boost your productivity by 40% with comprehensive bug reports, eliminating the need for lengthy email exchanges with users. This proactive approach ensures that you are constantly attuned to user needs and continuously improving your software.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

ClickUp Yes 
GitHub Yes 
Jira Yes 
Notion Yes 
Slack Yes 
Zapier Yes 
Zendesk Yes 
Asana No 
Crisp Yes 
Front Yes 
Help Scout Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
Intercom Yes 
LiveChat Yes 
Microsoft Teams No 
Sentry Yes 
Stackreaction No 
Trello No 

Integrations

ClickUp Yes 
GitHub Yes 
Jira Yes 
Notion Yes 
Slack Yes 
Zapier Yes 
Zendesk Yes 
Asana Yes 
Crisp No 
Front No 
Help Scout No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Intercom No 
LiveChat No 
Microsoft Teams Yes 
Sentry No 
Stackreaction Yes 
Trello Yes 

Pricing Details

$9 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Bugpilot

Founded

2021

Country

Italy

Website

bugpilot.io

Vendor Details

Company Name

Gleap

Website

gleap.io

Product Features

Bug Tracking

Backlog Management No 
Filtering No 
Issue Tracking No 
Release Management No 
Task Management No 
Ticket Management No 
Workflow Management No 

Product Features

Bug Tracking

Backlog Management No 
Filtering No 
Issue Tracking No 
Release Management No 
Task Management No 
Ticket Management No 
Workflow Management No 

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Alternatives

Alternatives

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