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Average Ratings 0 Ratings

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Description

BugReplay serves as a temporal tool for addressing bugs. This browser extension generates a high-resolution video recording of user interactions while synchronizing it with developer console outputs, network activity, and all necessary environmental data to efficiently identify and resolve issues. It is compatible with various browsers, including Chrome, Firefox, Safari, Edge, and Opera, and additionally offers a mobile application for iOS devices. With its comprehensive features, BugReplay streamlines the debugging process for developers.

Description

Directly engage with your users to create superior software by identifying their common challenges. Resolve issues significantly faster than your competitors, allowing users to indicate precisely where problems occur. Replay bugs as they unfolded, gaining insight from your users' perspectives. Acknowledge their feedback to foster trust and strengthen relationships. Utilize user feedback surveys to gather important insights through targeted questionnaires seamlessly integrated into your application or website. Enjoy easy setup in just minutes for both mobile and web platforms, managing, tracking, and assigning tasks all in one centralized location. Beyond just screenshots and video replays, users can highlight and annotate the exact location of bugs. Streamline your processes by fully automating your workflow with Gleap, compatible with various platforms, including Zapier. Recognize and value users who are quick to report issues, as this appreciation can enhance user engagement. Boost your productivity by 40% with comprehensive bug reports, eliminating the need for lengthy email exchanges with users. This proactive approach ensures that you are constantly attuned to user needs and continuously improving your software.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Asana Yes 
GitHub Yes 
Jira Yes 
Slack Yes 
Stackreaction Yes 
Trello Yes 
Zapier Yes 
Zendesk Yes 
ClickUp No 
GitLab Yes 
Google Chrome Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
Microsoft Edge Yes 
Microsoft Teams No 
Notion No 
Opera Yes 
Safari Yes 
SpiraTeam Yes 

Integrations

Asana Yes 
GitHub Yes 
Jira Yes 
Slack Yes 
Stackreaction Yes 
Trello Yes 
Zapier Yes 
Zendesk Yes 
ClickUp Yes 
GitLab No 
Google Chrome No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Microsoft Edge No 
Microsoft Teams Yes 
Notion Yes 
Opera No 
Safari No 
SpiraTeam No 

Pricing Details

$15 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

BugReplay

Founded

2015

Country

United States

Website

www.bugreplay.com

Vendor Details

Company Name

Gleap

Website

gleap.io

Product Features

Bug Tracking

Backlog Management Yes 
Filtering Yes 
Issue Tracking Yes 
Release Management No 
Task Management Yes 
Ticket Management Yes 
Workflow Management Yes 

Product Features

Bug Tracking

Backlog Management No 
Filtering No 
Issue Tracking No 
Release Management No 
Task Management No 
Ticket Management No 
Workflow Management No 

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Alternatives

Alternatives