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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

By bringing Brooke onboard as your Digital Voice Assistant, you enhance customer satisfaction by directing frequently asked questions and service appointment scheduling to an intelligent assistant tailored to meet both customer preferences and dealership guidelines. While calls may still be directed to the service drive or specialized agents, issues like staffing shortages and high volumes of follow-up inquiries continue to create connectivity challenges for the Business Development Center (BDC). Brooke addresses these obstacles, streamlining the customer experience and ensuring a reliable interaction every time. Not only does she improve efficiency, but she also lowers operating costs by reducing average handling times, all while delivering the optimal experience on the first call. This innovative solution allows businesses to focus on more complex inquiries, knowing that routine tasks are being handled smoothly and effectively.

Description

A customer holds far greater significance than just a single transaction. Many vehicle owners engage in numerous purchases throughout their lives, often exceeding ten rides, and they will return for maintenance hundreds of times while renewing their insurance policies over many years, creating a consistent revenue stream for dealerships that are proactive and attentive. At izmo, we aim to equip you with the tools to remember your customers' preferences and respond promptly across various departments, locations, and brands. It's essential to connect with every lead in your system consistently, every single day. Leads can be found in various areas: within your Dealer Management System, marketing efforts, sales, service departments, and even in email and physical communications. By consolidating all these dispersed leads throughout your dealership and reaching out to them daily in a subtle manner, you can ensure that no opportunity is overlooked. You will receive notifications when a lead is primed for a sales conversation and will be able to keep track of all interactions with every lead effectively. This holistic approach not only nurtures relationships but also enhances the overall customer experience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ERA-IGNITE
Identifix
Xtime

Integrations

ERA-IGNITE
Identifix
Xtime

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Brooke.ai

Website

www.brooke.ai/

Vendor Details

Company Name

izmocars

Website

www.izmocars.com

Product Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Product Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

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Alternatives

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