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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

By bringing Brooke onboard as your Digital Voice Assistant, you enhance customer satisfaction by directing frequently asked questions and service appointment scheduling to an intelligent assistant tailored to meet both customer preferences and dealership guidelines. While calls may still be directed to the service drive or specialized agents, issues like staffing shortages and high volumes of follow-up inquiries continue to create connectivity challenges for the Business Development Center (BDC). Brooke addresses these obstacles, streamlining the customer experience and ensuring a reliable interaction every time. Not only does she improve efficiency, but she also lowers operating costs by reducing average handling times, all while delivering the optimal experience on the first call. This innovative solution allows businesses to focus on more complex inquiries, knowing that routine tasks are being handled smoothly and effectively.

Description

Transform your dealership's website by moving past traditional lead forms and offering customers engaging, modern interactions. Whether it's scheduling a test drive at their convenience—be it at home, their workplace, or the dealership itself—or enabling them to get pre-qualified and access their FICO® Score directly online, these features enhance user experience. Additionally, customers can obtain instant offers for their vehicles and complete the entire vehicle purchase process online through sophisticated Digital Retailing Technology. Given that many users access your site via mobile devices, the iSuite of Technology is designed with a mobile-first approach. Each engagement solution is meticulously crafted to keep customers on your domain, allowing for comprehensive tracking through Google Analytics while delivering a seamless, modern experience tailored to your dealership's OEM branding. This innovative approach not only enhances customer satisfaction but also strengthens your online presence in an increasingly digital marketplace.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ERA-IGNITE
Identifix
Xtime

Integrations

ERA-IGNITE
Identifix
Xtime

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Brooke.ai

Website

www.brooke.ai/

Vendor Details

Company Name

intice

Founded

2011

Country

United States

Website

intice.com

Product Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Product Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

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Alternatives

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