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Description
Voice communication plays a crucial role in the success of any omnichannel business and communications strategy, yet it is frequently overlooked. Brightlink Voice serves as a comprehensive solution for all voice-related needs, delivering dependable global connectivity that facilitates calls for both enterprises and communication providers through a top-tier IP-based network. Our Enterprise Network Services feature straightforward pricing, granting you access to all essential voice communication functionalities within a single, unified offering. Additionally, our CPaaS APIs enable the creation of tailored voice integrations that seamlessly fit into your business applications and processes. Beyond our carrier services, we offer a solution specifically designed to enhance customer engagement for both enterprise and SMB clients. Brightlink Network Services consolidates vital voice communication capabilities into one all-inclusive package, ensuring that you have everything you need at your fingertips. This bundled access not only simplifies your voice communications but also empowers your business to thrive in an increasingly interconnected world.
Description
Sangoma Wholesale Carrier Services, previously known as VI Communication Services, has been tailored to enable Internet telephony service providers (ITSPs) and managed service providers (MSPs) to deliver the high-quality services their clients desire seamlessly. Companies can utilize our communication APIs to integrate voice and messaging capabilities into their applications, facilitating effortless interaction with their customers. As an ITSP, MSP, or value-added reseller (VAR), you can enhance the offerings for your current retail SIP trunking clientele by providing additional phone numbers and VoIP services that may not be accessible within your current network, thereby generating new revenue opportunities. Alternatively, if you're just beginning your journey, you have the option to launch a new retail SIP trunking service and incorporate the features you wish to provide to your clients, including messaging, conference bridging, and a variety of other functionalities to enhance their experience. This flexibility allows businesses to stay competitive in a rapidly evolving market.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Brightlink
Founded
2009
Country
United States
Website
www.brightlink.com/voice/
Vendor Details
Company Name
Sangoma
Founded
1984
Country
Canada
Website
carrierservices.sangoma.com
Product Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Product Features
SIP Trunk
Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration