Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
Brightidea stands out as the leading Idea Management Platform globally, boasting more than 2 million users and over $15 billion in net benefits thus far. By leveraging our platform, you can effectively engage your workforce, work together on creative solutions, and cultivate an innovative culture throughout your organization. No matter what stage you are in your innovation process, our resources and expertise will propel you forward. Join the ranks of successful companies that have transformed their approach to innovation with Brightidea.
Description
UserVoice is the leading platform for product feedback from B2B Software as A Service (SaaS). UserVoice integrates with your existing systems to add quantitative metrics to the qualitative feedback that you receive.
Get feedback directly from your end users. You can easily capture feedback from customer-facing employees right from the place they work. Our Slack and Microsoft Teams integrations make it easy for your entire company to see what customers are saying.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Slack
Yes
ActiveCampaign
No
Adobe Marketo Engage
No
Azure DevOps Server
No
Blotout
No
Bugsnag
No
CorralData
No
Crowdin
No
HubSpot Customer Platform
No
Integrate.io
No
Integrations
Slack
Yes
ActiveCampaign
Yes
Adobe Marketo Engage
Yes
Azure DevOps Server
Yes
Blotout
Yes
Bugsnag
Yes
CorralData
Yes
Crowdin
Yes
HubSpot Customer Platform
Yes
Integrate.io
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Subscription Model
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Brightidea
Founded
1999
Country
United States
Website
www.brightidea.com
Vendor Details
Company Name
UserVoice
Founded
2008
Country
United States
Website
www.uservoice.com
Product Features
Idea Management
Activity Dashboard
Yes
Brainstorming
Yes
Collaboration
Yes
Creator Tracking
Yes
Idea Ranking
Yes
Project Tracking
Yes
Status Tracking
Yes
Innovation
Collaboration
Yes
Discussion Threads
Yes
Engagement Monitoring
Yes
Evaluation Workflow
Yes
Feedback Management
Yes
Gamification
Yes
Idea Ranking
Yes
Ideation / Crowdsourcing
Yes
Open Innovation
No
Polls / Voting
Yes
Trend Tracking
Yes
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
Yes
Virtual Assistant
No
Workflow Management
No
Idea Management
Activity Dashboard
No
Brainstorming
No
Collaboration
No
Creator Tracking
No
Idea Ranking
No
Project Tracking
No
Status Tracking
No
Product Management
Collaboration
Yes
Feedback Collection
Yes
Idea Management
Yes
Milestone Tracking
No
Prioritization
Yes
Product Roadmapping
Yes
Release Management
No
Requirements Management
No
Resource Management
No
Workflow Management
No