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Description
Collaborative platform for Rasa teams Empower conversational designers and engineers through a shared platform built on Rasa, enabling the rapid deployment of AI-powered chatbots. Seamlessly design and execute your conversations simultaneously. Utilize our user-friendly conversational interface to craft natural dialogue flows effortlessly. Instantly incorporate natural language examples, and enrich interactions with buttons, images, and carousels. Allow engineers to concentrate on system functionalities and API integration. Develop intricate conversational forms tailored to your needs. Whether gathering data or preparing an API request, our no-code flow editor empowers you to implement sophisticated business logic with detailed conditionals and user input validation. Effortlessly create multilingual assistants, as the dialogue framework remains consistent across languages, with responses translated accordingly and each language benefiting from its unique NLU model and customizable training pipeline, ensuring effective communication across diverse user bases. This robust platform streamlines collaboration and accelerates the chatbot development process, making it an essential tool for modern conversational AI projects.
Description
Chatlayer, developed by Sinch, is a state-of-the-art conversational AI solution that enables organizations to design intricate chatbots that can comprehend and converse in more than 100 languages across a variety of platforms. Its user-friendly, no-code setup ensures easy integration with leading CRM systems, ticketing tools, knowledge repositories, and contact center technologies via APIs, which enhances the automation of challenging customer interactions. Features such as proprietary Natural Language Processing (NLP), support for multiple languages, and integration with ChatGPT allow Chatlayer to empower businesses to improve customer engagement, optimize support workflows, and provide tailored experiences on a large scale. Notably recognized in the Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms, Chatlayer distinguishes itself with its powerful functionalities and intuitive interface. As companies increasingly seek to enhance their customer service offerings, Chatlayer proves to be a vital asset in meeting these evolving demands.
API Access
Has API
API Access
Has API
Integrations
Zendesk
Airtable
Alexa Smart Properties
EAZY CRM
Facebook
Genesys Cloud CX
Google Assistant
Google Cloud Platform
Hootsuite
RingCentral Automatic Call Recording
Integrations
Zendesk
Airtable
Alexa Smart Properties
EAZY CRM
Facebook
Genesys Cloud CX
Google Assistant
Google Cloud Platform
Hootsuite
RingCentral Automatic Call Recording
Pricing Details
$500 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Botfront
Founded
2016
Country
Canada
Website
botfront.io
Vendor Details
Company Name
Sinch
Founded
2008
Country
Sweden
Website
engage.sinch.com
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
