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ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Transform your website into a round-the-clock hub for customer interaction with Botbyte AI, where immediate assistance blends perfectly with effortless communication! Seamless integration Simply add a few lines of code to your site to activate the chatbot effortlessly. OpenAI Assistants Our chatbots are powered by OpenAI Assistant, giving you access to GPT-4, GPT-3.5, and GPT-4o. User Inquiry Customers can submit their contact details alongside their questions, enabling you to gather valuable leads. Bring your API key There are no additional fees; billing occurs directly through OpenAI. File Attachments You can upload various file types such as CSV, XML, and images in the chat, allowing the chatbot to perform analysis on the uploaded content. Enhance your customer support experience and maximize engagement with the tools provided by Botbyte AI.

Description

Tiledesk delivers scalable customer service to your mobile apps and your website. It is the first messaging platform that seamlessly connects applications, chatbots and humans, with its orchestration layer and built-in AI powered Bots. It is an open source project, based on the MQTT protocol for the messaging. Main Features: • Live Chat Widget with full multichannel experience on Web and Mobile; • Resolution Bot to automate customer support; • Easy Integration with all major AI-platforms, cloud and Open source, from DialogFlow to RASA; • Ticketing Management system perfectly integrated into the platform and into the flow of instant conversations; • Chat Tools like typing indicator, off-line access, delivery receipts, contact list, conversation history and much more; • Team Organization with multi-project management, SLAs setting, smart assignment of the queues, departments organization and much more; • Seamless conversation allows to “jump” between different channels in a transparent way for end customers and agents; • Dashboard with real time analytics; • Knowledge base.

API Access

Has API

API Access

Has API

Screenshots View All

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Integrations

Dialogflow
Docker
Drupal
Facebook Messenger
GPT-4o
GitHub
Google Tag Manager
Joomla!
Kubernetes
Mailchimp
Microsoft Dynamics 365
OpenAI
Salesforce
WhatsApp
WordPress
Zapier

Integrations

Dialogflow
Docker
Drupal
Facebook Messenger
GPT-4o
GitHub
Google Tag Manager
Joomla!
Kubernetes
Mailchimp
Microsoft Dynamics 365
OpenAI
Salesforce
WhatsApp
WordPress
Zapier

Pricing Details

$6/user/month
Free Trial
Free Version

Pricing Details

€25/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Botbyte AI

Founded

2024

Country

India

Website

botbyte.in

Vendor Details

Company Name

Tiledesk

Founded

2020

Country

Italy

Website

tiledesk.com

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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