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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

BotGenuity is a platform for building AI chatbots that facilitates the development of conversational bots aimed at automating and personalizing customer support. It allows users to link their organization's help documents, web pages, or internal resources, enabling the chatbot to deliver immediate responses 24/7. The platform provides the versatility to deploy chatbots on websites or connect them with services like Slack and more than 2000 other APIs through its Custom Tools. With BotGenuity, creating chatbots becomes an accessible option for improving customer service and addressing a variety of other needs. Among its notable features are customizable widgets, chat history and insights, lead collection and export capabilities, unlimited website embedding, and support for either GPT-3.5 or GPT-4 technologies. Additionally, it includes integration with Slack, automatic source refresh, the ability to implement custom functions, unbranded chat widgets, custom domain options, PII anonymization, and rate limiting to ensure optimal performance and privacy. This comprehensive range of features empowers businesses to enhance their customer interactions and streamline their processes effectively.

Description

Streamline your support team's workload and enhance customer satisfaction at the same time by incorporating the OMQ Chatbot into your website, WhatsApp, Facebook Messenger, Telegram, and as a Userlike plugin. Given that a significant 80% of customer service inquiries are often repetitive, utilizing this chatbot can significantly decrease your support team’s efforts while boosting your clients' overall experience. The OMQ Chatbot can be effortlessly integrated into your online platforms and messaging applications. With its advanced artificial intelligence, it comprehends the intent behind customer inquiries regardless of how they are articulated. Supporting over 30 languages, the AI delivers prompt and relevant responses. You can easily link the OMQ chatbot to your backend systems, allowing it to retrieve pertinent information during chats, execute actions within the backend, and present suitable responses. Furthermore, any modifications made are directly reflected in your backend system, ensuring seamless updates and consistent information delivery. This level of integration not only optimizes operations but also fosters a more efficient communication channel with your customers.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Facebook
Facebook Messenger
OMQ Help
Pipedream
Slack
Telegram
Userlike
WhatsApp
Zapier

Integrations

Facebook
Facebook Messenger
OMQ Help
Pipedream
Slack
Telegram
Userlike
WhatsApp
Zapier

Pricing Details

$19/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Cortenix

Founded

2018

Country

United States

Website

www.cortenix.com

Vendor Details

Company Name

OMQ

Founded

2009

Country

Germany

Website

omq.ai/

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

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Alternatives

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