Pylon is an All-in-one B2B Support Platform for modern B2B businesses.
We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management.
Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues.
If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
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6Storage is a cloud-based self-storage management solution that streamlines operations for facility owners and operators. The platform automates rentals, invoicing, online payments, tenant communication, and gate access control, while offering detailed reporting and analytics. With customizable automation tools and multi-location support, 6Storage reduces manual workload and operational costs. Designed to be scalable and intuitive, it helps operators deliver a seamless tenant experience, improve efficiency, and grow revenue—all from one central dashboard.
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Bodt
In just a brief quarter of an hour, you can create a personalized chatbot that is tailored to your specific information. This AI-driven chatbot is fully equipped to address any questions pertaining to your business, encompassing areas such as assistance, policies, and customer support, among others. Simply select the pages you want your chatbot to reference from the provided list and initiate the training process. By linking your website, we will collect all your pages and present them in a well-organized format. This solution not only minimizes your customer support costs, but it also enables your chatbot to recommend and sell products while engaging a diverse audience through its multilingual features. With 24/7 AI Customer Support on your site, it can manage intricate conversations, retain information from prior inquiries, and adapt its answers accordingly. Furthermore, it interacts with visitors by proactively recommending related topics, facilitating upsells and cross-sells, scheduling appointments, and gathering information for future engagements. This makes for a seamless experience that enhances customer satisfaction and boosts conversion rates.
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Suportal
Enhance your website's functionality by integrating ChatGPT to efficiently address user inquiries. In mere seconds, you can train your own chatbot at absolutely no cost. By embedding the Suportal widget in a convenient corner of your site, you'll increase user engagement through rapid response times. This integration not only saves significant hours for your customer support team but also simplifies the user experience. Just include a link to the documentation and guides on your site, and Suportal will take care of the rest. In moments, it will assimilate all the necessary information about your product, with every link from your website becoming accessible after just 10 minutes. Users will be able to search through these links to find relevant support documentation. By selecting all the support documentation links and clicking 'train,' Suportal will commence its learning process about your product. In approximately 10 minutes, it will be fully prepared to be embedded on your site, transforming how you interact with your customers. With this tool, you can significantly enhance your website’s interactivity and streamline the support process for users.
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