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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

BotGenuity is a platform for building AI chatbots that facilitates the development of conversational bots aimed at automating and personalizing customer support. It allows users to link their organization's help documents, web pages, or internal resources, enabling the chatbot to deliver immediate responses 24/7. The platform provides the versatility to deploy chatbots on websites or connect them with services like Slack and more than 2000 other APIs through its Custom Tools. With BotGenuity, creating chatbots becomes an accessible option for improving customer service and addressing a variety of other needs. Among its notable features are customizable widgets, chat history and insights, lead collection and export capabilities, unlimited website embedding, and support for either GPT-3.5 or GPT-4 technologies. Additionally, it includes integration with Slack, automatic source refresh, the ability to implement custom functions, unbranded chat widgets, custom domain options, PII anonymization, and rate limiting to ensure optimal performance and privacy. This comprehensive range of features empowers businesses to enhance their customer interactions and streamline their processes effectively.

Description

ChatNode serves as an AI chatbot solution that allows companies to design personalized chatbots that reflect their unique data and branding. Users have the capability to bring in information from diverse sources, including documents, websites, and tools like Slack, Zendesk, Notion, and Google Drive, to enhance their chatbot's ability to provide accurate and contextual replies. The platform boasts a wide range of customization features, enabling businesses to tailor the chatbot's behavior, tone, and visual style to match their corporate identity. Additionally, integration is user-friendly, utilizing straightforward embed codes for websites and applications, so no technical skills are necessary. ChatNode also accommodates over 80 languages, offers automatic updates with new data, and facilitates smooth transitions to live agents for more intricate inquiries, thereby promoting effective and tailored customer engagements. Furthermore, the platform's adaptability ensures it can grow alongside the evolving needs of businesses and their clientele.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ChatGPT
Pipedream
Slack
Zapier

Integrations

ChatGPT
Pipedream
Slack
Zapier

Pricing Details

$19/month
Free Trial
Free Version

Pricing Details

€19 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Cortenix

Founded

2018

Country

United States

Website

www.cortenix.com

Vendor Details

Company Name

ChatNode

Website

www.chatnode.ai/

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

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Alternatives

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