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Description
Juniper serves as your innovative partner in tourism technology, providing top-notch online solutions that seamlessly align with your business needs. This comprehensive and powerful tool is designed to be adaptable, featuring a modular system that maximizes alignment with your company's goals and financial performance. With the most extensive XML connectivity available in the industry, Juniper grants access to over 350 integrations with tourism product providers through Webservice. You can effortlessly confirm bookings, launch promotions, and distribute travel vouchers to your customers among numerous other functionalities. Additionally, the platform enables you to update availability, modify pricing, sell supplementary products, organize sales channel content, and dynamically bundle various offerings. It also equips you with Yield Management tools to fine-tune prices and promotions based on prevailing market trends. Notably, you can showcase both your own products and those of external suppliers on your website simultaneously, providing your clients with a broader selection of choices. This ultimately enhances the customer experience and boosts your business's competitiveness in the market.
Description
Manage your campaigns effectively with a comprehensive CRM solution designed specifically for the tourism sector, enabling improved processes, reduced costs, and enhanced customer satisfaction. Your clients represent your future potential; hence, it's crucial to analyze and manage your interactions with them – starting from the first point of contact, through bookings, and continuing to customer feedback and repeat reservations. ISO has crafted Emerald, a CRM system uniquely tailored to the tourism industry's requirements, facilitating the entire tourism value chain from initial travel inquiries to follow-ups that encourage customers to plan their next journey. Additionally, with its modular structure, Emerald can be customized to fit any specific needs of your business. There is also iEmerald, a mobile CRM designed for your sales team, ensuring that business processes in marketing, sales, and customer service are streamlined. This approach not only fosters stronger customer loyalty but also allows for a deeper understanding of customer preferences and requirements, ultimately leading to more meaningful relationships.
API Access
Has API
API Access
Has API
Integrations
2Subscribe
Comarch Business Intelligence
Comarch EDI
Comarch Master Data Management
Comarch Mobile Sales Force
Comarch Social Mining
Comarch Wealth Management
Cylera Platform
It'sMe
Microsoft Outlook
Integrations
2Subscribe
Comarch Business Intelligence
Comarch EDI
Comarch Master Data Management
Comarch Mobile Sales Force
Comarch Social Mining
Comarch Wealth Management
Cylera Platform
It'sMe
Microsoft Outlook
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$500.00/one-time/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Juniper
Founded
1996
Country
Spain
Website
www.ejuniper.com
Vendor Details
Company Name
ISO Travel Solutions
Founded
1979
Country
Germany
Website
www.isotravel.com/en/solutions/customer-relationship-management
Product Features
Tour Operator
Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management