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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Juniper serves as your innovative partner in tourism technology, providing top-notch online solutions that seamlessly align with your business needs. This comprehensive and powerful tool is designed to be adaptable, featuring a modular system that maximizes alignment with your company's goals and financial performance. With the most extensive XML connectivity available in the industry, Juniper grants access to over 350 integrations with tourism product providers through Webservice. You can effortlessly confirm bookings, launch promotions, and distribute travel vouchers to your customers among numerous other functionalities. Additionally, the platform enables you to update availability, modify pricing, sell supplementary products, organize sales channel content, and dynamically bundle various offerings. It also equips you with Yield Management tools to fine-tune prices and promotions based on prevailing market trends. Notably, you can showcase both your own products and those of external suppliers on your website simultaneously, providing your clients with a broader selection of choices. This ultimately enhances the customer experience and boosts your business's competitiveness in the market.

Description

Manage your campaigns effectively with a comprehensive CRM solution designed specifically for the tourism sector, enabling improved processes, reduced costs, and enhanced customer satisfaction. Your clients represent your future potential; hence, it's crucial to analyze and manage your interactions with them – starting from the first point of contact, through bookings, and continuing to customer feedback and repeat reservations. ISO has crafted Emerald, a CRM system uniquely tailored to the tourism industry's requirements, facilitating the entire tourism value chain from initial travel inquiries to follow-ups that encourage customers to plan their next journey. Additionally, with its modular structure, Emerald can be customized to fit any specific needs of your business. There is also iEmerald, a mobile CRM designed for your sales team, ensuring that business processes in marketing, sales, and customer service are streamlined. This approach not only fosters stronger customer loyalty but also allows for a deeper understanding of customer preferences and requirements, ultimately leading to more meaningful relationships.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

2Subscribe
Comarch Business Intelligence
Comarch EDI
Comarch Master Data Management
Comarch Mobile Sales Force
Comarch Social Mining
Comarch Wealth Management
Cylera Platform
It'sMe
Microsoft Outlook
MySchoolUpdate
RateHawk
mTrip

Integrations

2Subscribe
Comarch Business Intelligence
Comarch EDI
Comarch Master Data Management
Comarch Mobile Sales Force
Comarch Social Mining
Comarch Wealth Management
Cylera Platform
It'sMe
Microsoft Outlook
MySchoolUpdate
RateHawk
mTrip

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$500.00/one-time/user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Juniper

Founded

1996

Country

Spain

Website

www.ejuniper.com

Vendor Details

Company Name

ISO Travel Solutions

Founded

1979

Country

Germany

Website

www.isotravel.com/en/solutions/customer-relationship-management

Product Features

Tour Operator

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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